Linked Emails in Contact History

[gamer2k4]

Today I started experimenting with email auto linking in BCM. I had
the wizard link several thousand of my old emails to their
corresponding contacts. This worked well enough, and when I went to
the History section of one of my contact windows, several of the
emails were there. So far so good.

As is too often the case with BCM, the default fields shown weren't
the most useful ones, so I added three more: To, From, and In Folder.
Note that these are indisputably the most important fields relative to
email messages. Immediately there were problems. The From field was
always blank, the To field (inexplicably renamed to Required
Attendees) was as well, and In Folder told me what I already knew:
that the item was in the Communication History folder. Obviously this
is completely useless.

My question is, how do I get those values to appear? Are there
suitable replacements to the fields I picked? How can I have the
column values reference the item itself (the actual email), rather
than to what I assume is a shortcut?

 

[gamer2k4]

Today I started experimenting with email auto linking in BCM.  I had
the wizard link several thousand of my old emails to their
corresponding contacts.  This worked well enough, and when I went to
the History section of one of my contact windows, several of the
emails were there.  So far so good.

As is too often the case with BCM, the default fields shown weren't
the most useful ones, so I added three more: To, From, and In Folder.
Note that these are indisputably the most important fields relative to
email messages.  Immediately there were problems.  The From field was
always blank, the To field (inexplicably renamed to Required
Attendees) was as well, and In Folder told me what I already knew:
that the item was in the Communication History folder.  Obviously this
is completely useless.

My question is, how do I get those values to appear? Are there
suitable replacements to the fields I picked? How can I have the
column values reference the item itself (the actual email), rather
than to what I assume is a shortcut?

I found a partial solution: the To and From fields can be replaced
with the Content field; if you pull it out far enough it will show
both of those (and presumably the email as well).

 

[gamer2k4]

Another useful field is Created/Due, which I discovered in "User-
defined fields in folder". This gives the actual sent or received
date of the email, whereas the more logical fields, Sent and Received,
only display information about the link itself, and as such are not
very useful.