Linked Sharepoint Services 3.0 Calendar suddenly Read Only

[CurtisK]

We find our users suddenly with a Read Only linked Sharepoint Calander in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS Server
2008 environment. This calendar spent a few weeks functioning well as a read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering hotfixes
for the problem. When we on to install them for our most technically savvy
users one gets the message "The Detection Failed, this can be due to a
corrupted installation database" and the other "The expected version of the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows Install
Cleanup" utility to clear the Outlook install record? If so what would be
the next steps? If not how should this be resolved (We would be happy to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the same
product versions, what would be the best course of corrective action?

 

[Diane Poremsky [MVP]]

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[CurtisK]

No it is not.

Weirdly MSUpdate isn't telling me it is available.

I downloaded it and I am in the same spot as the 2 KB files:
"The Detection Failed, this can be due to a corrupted installation database"

Same Question: Would the correct action in the 1st case be to run the
"Windows Install Cleanup" utility to clear the Outlook install record?
If so what would be the next steps?
If not how should this be resolved?

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

We find our users suddenly with a Read Only linked Sharepoint Calander in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS
Server
2008 environment. This calendar spent a few weeks functioning well as a
read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering hotfixes
for the problem. When we on to install them for our most technically
savvy
users one gets the message "The Detection Failed, this can be due to a
corrupted installation database" and the other "The expected version of
the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows Install
Cleanup" utility to clear the Outlook install record? If so what would be
the next steps? If not how should this be resolved (We would be happy to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the same
product versions, what would be the best course of corrective action?

 

[CurtisK]

My other user with the "The expected version of the product was not found on
the system" message does have SP2 installed.

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

We find our users suddenly with a Read Only linked Sharepoint Calander in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS
Server
2008 environment. This calendar spent a few weeks functioning well as a
read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering hotfixes
for the problem. When we on to install them for our most technically
savvy
users one gets the message "The Detection Failed, this can be due to a
corrupted installation database" and the other "The expected version of
the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows Install
Cleanup" utility to clear the Outlook install record? If so what would be
the next steps? If not how should this be resolved (We would be happy to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the same
product versions, what would be the best course of corrective action?

 

[Diane Poremsky [MVP]]

the second hotfix (KB961752) is included with sp2 so you don't need it, or
should have it already. I don't know if cleaning the installation with make
a difference.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

No it is not.

Weirdly MSUpdate isn't telling me it is available.

I downloaded it and I am in the same spot as the 2 KB files:
"The Detection Failed, this can be due to a corrupted installation
database"

Same Question: Would the correct action in the 1st case be to run the
"Windows Install Cleanup" utility to clear the Outlook install record?
If so what would be the next steps?
If not how should this be resolved?

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

We find our users suddenly with a Read Only linked Sharepoint Calander
in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS
Server
2008 environment. This calendar spent a few weeks functioning well as
a
read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering
hotfixes
for the problem. When we on to install them for our most technically
savvy
users one gets the message "The Detection Failed, this can be due to a
corrupted installation database" and the other "The expected version of
the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows Install
Cleanup" utility to clear the Outlook install record? If so what would
be
the next steps? If not how should this be resolved (We would be happy
to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the
same
product versions, what would be the best course of corrective action?

 

[CurtisK]

Yet on machines where that is installed we still have the issue....any
thoughts as to why all Outlook 2007 linked sharepoint list would suddenly
become read-only and the "link to outlook" action dissappear from the menu?

the second hotfix (KB961752) is included with sp2 so you don't need it, or
should have it already. I don't know if cleaning the installation with make
a difference.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

No it is not.

Weirdly MSUpdate isn't telling me it is available.

I downloaded it and I am in the same spot as the 2 KB files:
"The Detection Failed, this can be due to a corrupted installation
database"

Same Question: Would the correct action in the 1st case be to run the
"Windows Install Cleanup" utility to clear the Outlook install record?
If so what would be the next steps?
If not how should this be resolved?

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


We find our users suddenly with a Read Only linked Sharepoint Calander
in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS
Server
2008 environment. This calendar spent a few weeks functioning well as
a
read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering
hotfixes
for the problem. When we on to install them for our most technically
savvy
users one gets the message "The Detection Failed, this can be due to a
corrupted installation database" and the other "The expected version of
the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows Install
Cleanup" utility to clear the Outlook install record? If so what would
be
the next steps? If not how should this be resolved (We would be happy
to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the
same
product versions, what would be the best course of corrective action?

 

[Diane Poremsky [MVP]]

"Link to outlook" is missing on the sps server? That could be permissions
problems on the calendar library. It's something on the server side and
could be causing the read-only problem in outlook.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Yet on machines where that is installed we still have the issue....any
thoughts as to why all Outlook 2007 linked sharepoint list would suddenly
become read-only and the "link to outlook" action dissappear from the
menu?

the second hotfix (KB961752) is included with sp2 so you don't need it,
or
should have it already. I don't know if cleaning the installation with
make
a difference.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

No it is not.

Weirdly MSUpdate isn't telling me it is available.

I downloaded it and I am in the same spot as the 2 KB files:
"The Detection Failed, this can be due to a corrupted installation
database"

Same Question: Would the correct action in the 1st case be to run the
"Windows Install Cleanup" utility to clear the Outlook install record?
If so what would be the next steps?
If not how should this be resolved?


:

Is Office 2007 SP2 installed?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


We find our users suddenly with a Read Only linked Sharepoint
Calander
in
Outllok 2007, Exchange 2007, Sharepoint Services 3.0 and Windows SBS
Server
2008 environment. This calendar spent a few weeks functioning well
as
a
read
/ write calendar.

Looking through KB I find articles KB959642 and KB961752 offering
hotfixes
for the problem. When we on to install them for our most
technically
savvy
users one gets the message "The Detection Failed, this can be due to
a
corrupted installation database" and the other "The expected version
of
the
product was not found on the system."


Would the correct action in the 1st case be to run the "Windows
Install
Cleanup" utility to clear the Outlook install record? If so what
would
be
the next steps? If not how should this be resolved (We would be
happy
to
manually copy the files.)

In the 2nd case, which is a machine with very similar setup and the
same
product versions, what would be the best course of corrective
action?