Linking sent email to BCM

A

Aarjay777

Using Outlook 2007 BCM Version 3

Scenario - I receive an email from a company about one of my clients. I then
link this email to my clients record so that i have a history of the
communication. I dont want to autolink as this would attach all email from
this company to my client.

So when I receive an email I can link this to BCM. Why is it when I send an
email response I do not get the option to link this at the time of creating
my email.

I have to go into the sent folder items and manually link this back to my
contact.

Am I missing something?

Thanks in advance.
 

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