links in email don't open

[John Keith]

I recently found that links in my email messages can not longer be
opened by clicking on them. The links are highlighted and underlined
and when I move the cursor over them the arrow changes to a finger but
when I click on it nothing seems to happen. I can click on links
within IE6 and they work fine so it seems to be just Outlook. I did
recently add a new rule for incoming mail but I can't say for certain
if this corresponds with the change in being able to open links. I'm
using OL98 with WinXP. I've quickly searched slipstick and this group
but haven't found any tips yet. Any suggestions for me to try???

Thanks.


John Keith
(e-mail address removed)

 

[John Keith]

A little more info:

After clicking on a link in an email message Outlook seems to lockup
as I can't do anything else. The Task manager says it is running but I
have to manually exit OL98 from task manager and restart it. And
clicking on links from my newsreader work OK.

I recently found that links in my email messages can not longer be
opened by clicking on them. The links are highlighted and underlined
and when I move the cursor over them the arrow changes to a finger but
when I click on it nothing seems to happen. I can click on links
within IE6 and they work fine so it seems to be just Outlook. I did
recently add a new rule for incoming mail but I can't say for certain
if this corresponds with the change in being able to open links. I'm
using OL98 with WinXP. I've quickly searched slipstick and this group
but haven't found any tips yet. Any suggestions for me to try???

Thanks.


John Keith
(e-mail address removed)

John Keith
(e-mail address removed)

 

[Brian Tillman]

I recently found that links in my email messages can not longer be
opened by clicking on them. The links are highlighted and underlined
and when I move the cursor over them the arrow changes to a finger but
when I click on it nothing seems to happen. I can click on links
within IE6 and they work fine so it seems to be just Outlook. I did
recently add a new rule for incoming mail but I can't say for certain
if this corresponds with the change in being able to open links. I'm
using OL98 with WinXP. I've quickly searched slipstick and this group
but haven't found any tips yet. Any suggestions for me to try???

Since you're using IE6, try this: in IE, click Tools>Internet
Options>Programs>Reset Web Settings.

 

[John Keith]

Since you're using IE6, try this: in IE, click Tools>Internet
Options>Programs>Reset Web Settings.

Brian, thanks for the tip. I'll file it away for future reference as I
won't be able to test it. Prior to your response I went back to a
restore point from this weekend and the problem was fixed. I did undo
the restore point to see if the problem would return so I could test
your suggestion but the original problem did not reappear.
Computers.....you have to love them!


John Keith
(e-mail address removed)