Links in emails only open home page after upgrading Outlook XP to

[Don Anderson]

Last week I upgraded one of my users from Office XP to Office 2003. Today she
reported that when she clicks a link (URL) in an e-mail in Outlook 2003,
Internet Explorer opens with her home page, rather than with the page the
link pointed to.

I've seen several postings here and elsewhere about a similar problem but
not this exact problem.

We are on Exchange 2003.

Thanks,
Don

 

[Diane Poremsky [MVP]]

Did you reset the web settings in IE?
Run detect and repair on Outlook?

--
Diane Poremsky [MVP - Outlook]



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[Don Anderson]

Diane,

I reset web settings in IE on another machine and lost access to some
plugins so I am reluctant to do that.

When you say detect and repair, do you mean from the Office 2003 installer?

Thanks,
Don

Did you reset the web settings in IE?
Run detect and repair on Outlook?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Last week I upgraded one of my users from Office XP to Office 2003. Today
she
reported that when she clicks a link (URL) in an e-mail in Outlook 2003,
Internet Explorer opens with her home page, rather than with the page the
link pointed to.

I've seen several postings here and elsewhere about a similar problem but
not this exact problem.

We are on Exchange 2003.

Thanks,
Don

 

[Diane Poremsky [MVP]]

Yes, run detect and repair either from the installer or outlook's help menu.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane,

I reset web settings in IE on another machine and lost access to some
plugins so I am reluctant to do that.

When you say detect and repair, do you mean from the Office 2003
installer?

Thanks,
Don

Did you reset the web settings in IE?
Run detect and repair on Outlook?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Last week I upgraded one of my users from Office XP to Office 2003.
Today
she
reported that when she clicks a link (URL) in an e-mail in Outlook
2003,
Internet Explorer opens with her home page, rather than with the page
the
link pointed to.

I've seen several postings here and elsewhere about a similar problem
but
not this exact problem.

We are on Exchange 2003.

Thanks,
Don