Links

[Danamr]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange Is there anyway to totally turn off linking? I have turned off what I can in preferences, but Entourage still makes links to saved messages in my sent box.
The reason I ask is because it appears that these links are causing problems with my Entourage database.
It becomes almost impossible to remove the links or the messages that are linked. Deleting a single message will cause the Database Daemon to run the processor at 90%-100% for as long as 15-20 min before finishing the delete. Rebuilding the database has no effect.

 

[Diane_Ross_MVP]

Exchange Is there anyway to totally turn off linking? I have turned off what I
can in preferences, but Entourage still makes links to saved messages in my
sent box.

Uncheck in Entourage > Preferences > Address Book.

This isn¹t a known problem with linking. I suspect other issues.

The reason I ask is because it appears that these links are causing problems
with my Entourage database.

I suggest creating a new Identity and enter your Exchange account. Entourage
will sync back to the server and this should solve any corruption issues.

If you have data in the folders ³On My Computer² you can export as .rge file
and import into the new Identity.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[Danamr]

Thank you.

>Uncheck in Entourage > Preferences > Address Book.<

I have done that. Entourage still links messages to messages.

>I suggest creating a new Identity and enter your Exchange account. >Entourage will sync back to the server and this should solve any >corruption issues.

I have done that. Entourage would take 2-3 min to do a sort in a 1800 entry address book. I would really like not to have to do that again.
You mentioned other issues. Suggestions as to what they might be.
I have found Entourage 2008 much less stable than 2004. I am having it crash to Finder on a almost weekly basis.

 

[Diane_Ross_MVP]

I have done that. Entourage would take 2-3 min to do a sort in a 1800 entry
address book. I would really like not to have to do that again.
You mentioned other issues. Suggestions as to what they might be.

Once the Address Book opens, click on the name column to re-sort your
contacts. That should cause Entourage to re-sort the list and speed things
up.

I have found Entourage 2008 much less stable than 2004. I am having it crash
to Finder on a almost weekly basis.

This usually has to do with fonts.

Microsoft fonts to delete after installing Snow Leopard (includes help
deleting font caches)

<http://www.entourage.mvps.org/troubleshoot/remove_fonts_snowleopard.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[Danamr]

This usually has to do with fonts.

>Microsoft fonts to delete after installing Snow Leopard (includes help
>deleting font caches)

I don't think so.
Can I send you a text copy of the error report that was generated by the latest crash?
I am not a programmer so I cannot really understand what it says is going on, but it is consistant with other error reports I have looked at.

 

[Diane_Ross_MVP]

On 5/27/10 12:37 PM, in article [email protected], &quot;[email protected]&quot; wrote:

Can I send you a text copy of the error report that was generated by the latest crash?
I am not a programmer so I cannot really understand what it says is going on, but it is consistant with other error reports I have looked at.

Just post the first part. Sometimes we can get a hint, but as you know it takes a programmer to read these things.

See this example of what to look for and the part to post. The bold part indicates where the problem is located.


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page &nbsp;&nbsp;
Entourage Help Blog &nbsp;
YouTalk