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When clicking on a link contained in an e-mail in Outlook 2003 (installed on
XP pro) a window titled "Locate Link Browser" opens then IE opens. The
annoyance is that when IE is closed the LLB window needs to be canceled or
Outlook is unusable. If I change my default browser to Maxthon (uses the IE
engine) the problem goes away.
What have I tried:
1) Reset web settings.
2)to control panel, folder options, file types tab
e-mail message in Outlook 2003
View products that this article applies to.
Article ID : 821692
Last Review : September 10, 2004
Revision : 3.0
On this page
SYMPTOMS
CAUSE
RESOLUTION
MORE INFORMATION
STATUS
REFERENCES
APPLIES TO
SYMPTOMS
When you click a Web link in an e-mail message in Outlook 2003, the Web site
opens in a browser window and the Locate Link Browser dialog box appears.
Back to the top
CAUSE
This problem occurs on a Microsoft Windows 2000-based computer that has a
third-party browser that does not support Dynamic Data Exchange (DDE), such
as Netscape Navigator and Mozilla.
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RESOLUTION
To resolve this problem, follow these steps to clear the Use DDE check box:
1. Double-click My Computer.
2. On the View menu, click Folder Options.
3. On the File Types tab, click URL:MailTo Protocol in the Registered File
Types list, and then click Edit.
4. In the Actions box, click Open, and then click Edit.
5. Click to remove the Use DDE check box, and then click OK.
6. Click Close two times.
Back to the top
MORE INFORMATION
The Locate Link Browser dialog box appears when a Microsoft Internet browser
returns an error value after it is started by Outlook 2003. Netscape 6.2
returns an error value when it is started from an embedded Web link in an
e-mail message.
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
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REFERENCES
The third-party products that are discussed in this article are manufactured
by companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
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--------------------------------------------------------------------------------
APPLIES TO
.. Microsoft Office Standard Edition 2003
.. Microsoft Office Outlook 2003, when used with:
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows 2000 Server
Back to the top
Keywords: kbnofix kbinterop kbprb KB821692
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DDE will not remain unchecked!
4) Restored an image of XP from 6 days ago but the same thing occurred with
the image. I do not click on many links at all.
How can I fix the problem?
XP pro) a window titled "Locate Link Browser" opens then IE opens. The
annoyance is that when IE is closed the LLB window needs to be canceled or
Outlook is unusable. If I change my default browser to Maxthon (uses the IE
engine) the problem goes away.
What have I tried:
1) Reset web settings.
2)to control panel, folder options, file types tab
3) The Locate Link Browser dialog box appears when you open a Web link in anScroll down to the URL:Hypertext Transfer Protocols, click advanced, click
edit
and make sure the following is in the application used to perform action
box:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
The same applies for URL:Gopher
DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL
Run each line individually.
Start - Run then type
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
If this does not work try System File Checker
Start - Run then type
sfc /scannow (note the space) have your XP CD handy this time as you may
be prompted for it.
e-mail message in Outlook 2003
View products that this article applies to.
Article ID : 821692
Last Review : September 10, 2004
Revision : 3.0
On this page
SYMPTOMS
CAUSE
RESOLUTION
MORE INFORMATION
STATUS
REFERENCES
APPLIES TO
SYMPTOMS
When you click a Web link in an e-mail message in Outlook 2003, the Web site
opens in a browser window and the Locate Link Browser dialog box appears.
Back to the top
CAUSE
This problem occurs on a Microsoft Windows 2000-based computer that has a
third-party browser that does not support Dynamic Data Exchange (DDE), such
as Netscape Navigator and Mozilla.
Back to the top
RESOLUTION
To resolve this problem, follow these steps to clear the Use DDE check box:
1. Double-click My Computer.
2. On the View menu, click Folder Options.
3. On the File Types tab, click URL:MailTo Protocol in the Registered File
Types list, and then click Edit.
4. In the Actions box, click Open, and then click Edit.
5. Click to remove the Use DDE check box, and then click OK.
6. Click Close two times.
Back to the top
MORE INFORMATION
The Locate Link Browser dialog box appears when a Microsoft Internet browser
returns an error value after it is started by Outlook 2003. Netscape 6.2
returns an error value when it is started from an embedded Web link in an
e-mail message.
Back to the top
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
Back to the top
REFERENCES
The third-party products that are discussed in this article are manufactured
by companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
Back to the top
--------------------------------------------------------------------------------
APPLIES TO
.. Microsoft Office Standard Edition 2003
.. Microsoft Office Outlook 2003, when used with:
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows 2000 Server
Back to the top
Keywords: kbnofix kbinterop kbprb KB821692
Back to the top
DDE will not remain unchecked!
4) Restored an image of XP from 6 days ago but the same thing occurred with
the image. I do not click on many links at all.
How can I fix the problem?