locks us up when playing DVD

[gerald]

I have a presentation with mpg2 clips I guess thats
baicly DVD. Powerpopint plays the clip through once then
lock up. the computor is a hp 772 which has a DVD RW
drive so the computor clearly can handle DVD. Any
sugestions.

 

[gerald]

I have PowerPoint on an HP desk top and on HP laptop. The movies are =
ones I took with a video camera and converted into a digital file with =
and analog to digital hardware device. At some point I converted them to =
from Mpeg1 to Mpeg2 because I though they would be better. They =
wouldn't play on either the older HP or the laptop anymore. A white =
screen and a chirping sound. A computer shop updated the codex?? on =
both and they play the movies. most are 6 or 7 seconds long. The new =
HP with DVD ect much more powerful would play them once (not the white =
screen and chirping) but then I was locked up. Power point not =
responding (no error message just when the video finished it didn't know =
what to do. The same shop redid and upgraded the drivers etc and still =
with the larger HP. One pay through then locked up

 

[gerald]

yes they are stored on the hard drive with a link to that location and =
the file name. I had a computer place update the codex? and they now =
play on the older HP and laptop. He updated everything on the newer HP. =
The older machines would give a white screen and chirp. They are ok =
now. The newer HP would play them (At least in previewing the slide but =
would lock up when it finished. No error message just lock up. =
PowerPoint not responding. I think I subsequently tried to actual look =
at the slide as run slide show and the titles which are animated dropped =
down but the movie never played. When you are looking at the slide in =
preview it will play the one time.
Thanks
Gerald

 

[Sonia]

To determine what version of DirectX you have installed on the machine, go
to Start > Run. Type DXDIAG and click OK. A window will appear and the
version will be displayed. The current version is 9 and can be downloaded
from http://www.microsoft.com/downloads/search.aspx?displaylang=en
--
Sonia, MS PowerPoint MVP Team
http://www.soniacoleman.com
(Tutorials and Autorun CD Project Creator)
PowerPoint Live! - Featured Speaker
Tucson, AZ; October 12-15, 2003

 

[gerald]

I updated the player to 9B still the same thing. They play using the
player and probably any other viewing divice but not in Powerpoint.
Is there some place that I tell powerpoint to use the windows media
player?