Long delays Opening files/launching Word, Excel 2003

[Eric Anderson]

I installed XP pro on my 2100+ dual athlon computer,
followed by office 2003.

At first, everything worked well.

Recently (and suddenly) I am having extreme delays opening
word, excel, and powerpoint documents. It takes 35
seconds or so to get the menu, and then another 30 or more
seconds to get the document.

This suddenly started. I have tried repairing twice.

Any ideas? Other apps work fine, including Outlook,
Frontpage, Visio.

Also, launching the app by itself (not by double-clicking
a document) launches fast, but then try to open a file,
and everything stops for 30-40 seconds when you click on
the Open button in the files dialog (file does not open
for 30-40 seconds). Application seems dead until the file
appears (no screen refresh, etc).

This is driving me crazy. HELP!

Eric

 

[Mike]

Yes...If you're running Norton Anti-Virus, they've mucked up the office
plug-in.
See the many, many threads about this very problem, in this
newsgroup...specifically
"NAV suddenly interfering w/Word & Excel startup????" (sic)

 

[Ique]

Why is only hapenning whem I on line or on out look

 

[clutch]

Am just coming out of a similar experience with Word
2002. Delay has finally been traced to a corrupted
Normal.dot template (I've proved that beyond doubt.)
What I haven't been able to fix permanently is keeping
the corrupted file from reloading every time I open a new
Work document. Will advise when successful.

 

[steam3801]

Why is only hapenning whem I on line or on out look

Because the NAV Office plug-in setting makes your program access the
'net to check for viruses (in particular, macro viruses). No net, then
checking can't be done.

But, if it manages to access the 'net, it then finds that the Verisign
certificate has expired, and sits trying to decide what to do.

Turn off Office plug-in in NAV (i.e. tell NAV to mind it's own
business and let Word/Excel get on with what it should be doing,
loading up!)

Note that the Office plug in is *NOT* a Microsoft component part of
Word/Excel, it is a Symantec add-on extra that "grabs hold" of the
control of Word/Excel, making them do something that Microsoft did not
intend. Effectively, it is a 3rd party, external component of
Word/Excel.

You know it makes sense.
steam3801

 

[David Blohm]

This also started suddenly happening to me today. I have
no clue. I also someone else with the same problem whch
occurred today. Could it be some kind of virus?

 

[steam3801]

This also started suddenly happening to me today. I have
no clue. I also someone else with the same problem whch
occurred today. Could it be some kind of virus?

Please do a little research and read the almost 100's of postings
already made to this newsgroup about this problem. This problem has
been answered more than once, by any number of people who have already
given their time to help others.

You know it makes sense.
steam3801