Long Save Times in Publisher 2002 sp3

[Austin]

Hello all. I work in a hospital doing general PC and printer support
and I was hoping you folks could help me resolve Publisher 2002 problem
an HR employee is having. She is working on a newsletter (.pub, 160 MB)
and when she tries to save it, it locks up Publisher (status changes to
"Not Responding") and takes about 7 minutes. She is saving the document
to a network drive, but the same thing happens if you try to save it
locally.

In an effort to resolve the problem, I ran Disk Cleanup, AdAware,
Defragmented the drive and upgraded Publisher from 2002 sp1 to 2002
sp3. Before I did this, the entire PC was locking up during saves and
they were taking about 10 minutes, so there has been some improvement.
Still, I don't think this is normal behavior

I'm assuming there's some easy way to fix this, but unfortunately I
don't know anything about Publisher (and neither does anyone else
around here). Any help you could give me would be appreciated. Thanks
in advance.

 

[Mary Sauer]

The program stops responding when you try to open the "Save In" list in Office 2002
and 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;313937

You did not specify what Windows version
The "Look In" and "Save As" Boxes in Common Dialog Boxes Are Slow
http://support.microsoft.com/kb/321126

Do you get an error message?
Could be a video driver issue too.

 

[Austin]

Sorry for the lack of information. I had to re-type the message and I
guess I forgot to include some info the 2nd time around. Anyway, the PC
is running XP Pro.

There is no problem accessing network drives in any dialog boxes, so
don't think the issues discussed in 313937 321126 are causing the
problem (you can select where to save to with no problem at all, it's
the actual saving that is the problem). There are no error messages. If
you click the save icon in the Publisher menu, the mouse pointer
changes to an hourglass. After that point, if you click anywhere in
Publisher, the title of the Publisher window gets "(Not Responding)"
added to it. However, after several minutes, "(Not Responding)" goes
away and Publisher is back to normal.