'Look up Outlook contact' issue in Office 2007

[Robert]

I am using the trial version of Office 2007 standard edition (running on top
of Vista Business). With Office 2003, I was able to right-click on the e-mail
address of someone in a mail message, and choose "Look up Outlook contact."
This was a major convenience as I could see if the person was already in my
database, which has 3,000 contacts. Now whenever I try and do the same thing
in Office 2007, a message appears saying "cannot perform the requested
operation. The command selected is not valid for this recipient". When I
select "Show Help" and I get another message: "This error usually occurs when
you attempt to view the calendar for a user who has one or more of the
following issues: Is not part of your domain. Is not listed in the LDAP. Is
not a member of your Exchange Server. Has not granted you the necessary
permissions to view their calendar. To avoid this error message, use the Open
Calendar command only if the user is using Exchange Server. If the user uses
Exchange Server and you still encounter an error message, ask the user for
the appropriate permissions to view their calendar. If they are not part of
your network, you will probably not gain access to their calendar. For more
information see the Microsoft knowledge base article and gives a link." After
clicking that link, this is the message I see "The Knowledge Base (KB)
Article You Requested Is Currently Not Available."

So can you help me solve this issue? How can I get the 'Look up Outlook
Contact' functionality in my new version of Office 2007? Thanks in advance!

 

[Russ Valentine [MVP-Outlook]]

You provided no information that would permit an answer. State how you
migrated your data to the new version and how you configured your Outlook
Address Book Service. State your information store.

 

[Robert]

Thanks for the reply. I provided quite a bit of information,
actually...anyway, fortunately, I was able to solve the problem.

You provided no information that would permit an answer. State how you
migrated your data to the new version and how you configured your Outlook
Address Book Service. State your information store.
--
Russ Valentine
[MVP-Outlook]

I am using the trial version of Office 2007 standard edition (running on
top
of Vista Business). With Office 2003, I was able to right-click on the
e-mail
address of someone in a mail message, and choose "Look up Outlook
contact."
This was a major convenience as I could see if the person was already in
my
database, which has 3,000 contacts. Now whenever I try and do the same
thing
in Office 2007, a message appears saying "cannot perform the requested
operation. The command selected is not valid for this recipient". When I
select "Show Help" and I get another message: "This error usually occurs
when
you attempt to view the calendar for a user who has one or more of the
following issues: Is not part of your domain. Is not listed in the LDAP.
Is
not a member of your Exchange Server. Has not granted you the necessary
permissions to view their calendar. To avoid this error message, use the
Open
Calendar command only if the user is using Exchange Server. If the user
uses
Exchange Server and you still encounter an error message, ask the user for
the appropriate permissions to view their calendar. If they are not part
of
your network, you will probably not gain access to their calendar. For
more
information see the Microsoft knowledge base article and gives a link."
After
clicking that link, this is the message I see "The Knowledge Base (KB)
Article You Requested Is Currently Not Available."

So can you help me solve this issue? How can I get the 'Look up Outlook
Contact' functionality in my new version of Office 2007? Thanks in
advance!

 

[Russ Valentine [MVP-Outlook]]

Not really. You quoted from a KB article that we have no way of knowing was
even relevant. You told us nothing about your configuration.
--
Russ Valentine
[MVP-Outlook]

Thanks for the reply. I provided quite a bit of information,
actually...anyway, fortunately, I was able to solve the problem.

You provided no information that would permit an answer. State how you
migrated your data to the new version and how you configured your Outlook
Address Book Service. State your information store.
--
Russ Valentine
[MVP-Outlook]

I am using the trial version of Office 2007 standard edition (running on
top
of Vista Business). With Office 2003, I was able to right-click on the
e-mail
address of someone in a mail message, and choose "Look up Outlook
contact."
This was a major convenience as I could see if the person was already
in
my
database, which has 3,000 contacts. Now whenever I try and do the same
thing
in Office 2007, a message appears saying "cannot perform the requested
operation. The command selected is not valid for this recipient". When
I
select "Show Help" and I get another message: "This error usually
occurs
when
you attempt to view the calendar for a user who has one or more of the
following issues: Is not part of your domain. Is not listed in the
LDAP.
Is
not a member of your Exchange Server. Has not granted you the necessary
permissions to view their calendar. To avoid this error message, use
the
Open
Calendar command only if the user is using Exchange Server. If the user
uses
Exchange Server and you still encounter an error message, ask the user
for
the appropriate permissions to view their calendar. If they are not
part
of
your network, you will probably not gain access to their calendar. For
more
information see the Microsoft knowledge base article and gives a link."
After
clicking that link, this is the message I see "The Knowledge Base (KB)
Article You Requested Is Currently Not Available."

So can you help me solve this issue? How can I get the 'Look up Outlook
Contact' functionality in my new version of Office 2007? Thanks in
advance!

 

[Robert]

When customers use Microsoft products and then ask for help solving a problem
- and do so in a courteous manner - then more polite replies are appreciated
(not "You provided no information..."). You are the rudest MVP I've
seen...even crticizing me ("You told us nothing...") even though I informed
you the problem was solved.

Not really. You quoted from a KB article that we have no way of knowing was
even relevant. You told us nothing about your configuration.
--
Russ Valentine
[MVP-Outlook]

Thanks for the reply. I provided quite a bit of information,
actually...anyway, fortunately, I was able to solve the problem.

You provided no information that would permit an answer. State how you
migrated your data to the new version and how you configured your Outlook
Address Book Service. State your information store.
--
Russ Valentine
[MVP-Outlook]
I am using the trial version of Office 2007 standard edition (running on
top
of Vista Business). With Office 2003, I was able to right-click on the
e-mail
address of someone in a mail message, and choose "Look up Outlook
contact."
This was a major convenience as I could see if the person was already
in
my
database, which has 3,000 contacts. Now whenever I try and do the same
thing
in Office 2007, a message appears saying "cannot perform the requested
operation. The command selected is not valid for this recipient". When
I
select "Show Help" and I get another message: "This error usually
occurs
when
you attempt to view the calendar for a user who has one or more of the
following issues: Is not part of your domain. Is not listed in the
LDAP.
Is
not a member of your Exchange Server. Has not granted you the necessary
permissions to view their calendar. To avoid this error message, use
the
Open
Calendar command only if the user is using Exchange Server. If the user
uses
Exchange Server and you still encounter an error message, ask the user
for
the appropriate permissions to view their calendar. If they are not
part
of
your network, you will probably not gain access to their calendar. For
more
information see the Microsoft knowledge base article and gives a link."
After
clicking that link, this is the message I see "The Knowledge Base (KB)
Article You Requested Is Currently Not Available."

So can you help me solve this issue? How can I get the 'Look up Outlook
Contact' functionality in my new version of Office 2007? Thanks in
advance!

 

[Russ Valentine [MVP-Outlook]]

Sorry, but I think it's time for a reality check here. You posted in a
newsgroup. That means you are asking other end users just like you to help
you on their own free time free of charge. You are not a "customer" when you
post in a peer-to-peer newsgroup.
In a newsgroup, it is incumbent upon the poster to provide the information
necessary to address their problem. Here are the guidelines for posting
questions:
http://support.microsoft.com/?id=555375
Did you comply with any of these requirements? Not even close. I simply
stated that fact. That is not rude. It's just fact.
What is considered rude in P2P newsgroups is to state that you solved the
problem without even posting how you did so for the benefit of others who
might follow the thread.

--
Russ Valentine
[MVP-Outlook]

When customers use Microsoft products and then ask for help solving a
problem
- and do so in a courteous manner - then more polite replies are
appreciated
(not "You provided no information..."). You are the rudest MVP I've
seen...even crticizing me ("You told us nothing...") even though I
informed
you the problem was solved.

Not really. You quoted from a KB article that we have no way of knowing
was
even relevant. You told us nothing about your configuration.
--
Russ Valentine
[MVP-Outlook]

Thanks for the reply. I provided quite a bit of information,
actually...anyway, fortunately, I was able to solve the problem.


:

You provided no information that would permit an answer. State how you
migrated your data to the new version and how you configured your
Outlook
Address Book Service. State your information store.
--
Russ Valentine
[MVP-Outlook]
I am using the trial version of Office 2007 standard edition (running
on
top
of Vista Business). With Office 2003, I was able to right-click on
the
e-mail
address of someone in a mail message, and choose "Look up Outlook
contact."
This was a major convenience as I could see if the person was
already
in
my
database, which has 3,000 contacts. Now whenever I try and do the
same
thing
in Office 2007, a message appears saying "cannot perform the
requested
operation. The command selected is not valid for this recipient".
When
I
select "Show Help" and I get another message: "This error usually
occurs
when
you attempt to view the calendar for a user who has one or more of
the
following issues: Is not part of your domain. Is not listed in the
LDAP.
Is
not a member of your Exchange Server. Has not granted you the
necessary
permissions to view their calendar. To avoid this error message, use
the
Open
Calendar command only if the user is using Exchange Server. If the
user
uses
Exchange Server and you still encounter an error message, ask the
user
for
the appropriate permissions to view their calendar. If they are not
part
of
your network, you will probably not gain access to their calendar.
For
more
information see the Microsoft knowledge base article and gives a
link."
After
clicking that link, this is the message I see "The Knowledge Base
(KB)
Article You Requested Is Currently Not Available."

So can you help me solve this issue? How can I get the 'Look up
Outlook
Contact' functionality in my new version of Office 2007? Thanks in
advance!

 

[Gary44444]

I'm having this problem too. I get a calendar-related "cannot perform
requested operation" error message when I try to "Look up Outlook contact" in
an email message address. Does anyone have the solution to this? It is not a
migration issue - I get the error on all email addresses. Apparently there
is a solution but this thread doesn't reveal it.

 

[Russ Valentine [MVP-Outlook]]

Your post contains no information. You would need to start a thread by
posting the details of the problem you are having and the steps that lead up
to the problem. Here are some guidelines for you:
http://support.microsoft.com/?id=555375

 

[Gary44444]

Done. Now let's see if you have a solution. G

Your post contains no information. You would need to start a thread by
posting the details of the problem you are having and the steps that lead up
to the problem. Here are some guidelines for you:
http://support.microsoft.com/?id=555375
--
Russ Valentine
[MVP-Outlook]

I'm having this problem too. I get a calendar-related "cannot perform
requested operation" error message when I try to "Look up Outlook contact"
in
an email message address. Does anyone have the solution to this? It is
not a
migration issue - I get the error on all email addresses. Apparently
there
is a solution but this thread doesn't reveal it.