Look up Outlook Contact

[NanaSharon]

When I "right click" on the email address of someone and click on "Look up
Outlook Contact," I get a box that says:
"Cannot perform the requested operation. The command selected is not valid
for this recepient."
However, it is valid...I can go to "Contacts," pull up that person and click
on "Activities," and it will do something it wouldn't do on my old computer -
actually find all of the emails for that person.
So, what's up with this?
Thank you. I run an internet ministry and I use this option constantly!

 

[Russ Valentine [MVP-Outlook]]

Message means your Outlook Address Book Service is not configured properly
to connect to your Contacts Folder(s). We can't tell you how to fix it
because you did not post your Outlook version nor do we know how you
configured your Outlook Address Book Service. Start with the basic
instructions for doing so:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002