Looking for a MSI file I don't have

[Van Reed]

I have Office XP Professsional with Publisher Version 2002. My automatic
updater downloaded the new Service Pack for Office XP. The Installer ask
for the CD. I put it in and I wants PRO.MSI. I don't have a PRO.MSI on the
CD. I have a PRORET.MSI. Now office on my computer is totally screwed up.
I have to open in everything in Safe mode and I receive email anymore. And
the auto updater keeps flashing that I have downloads to install.

I tried to repair office, but that did no good.

Any advice?

I'm depereate!

I am running Windows XP Home.

Van Reed
St. Edmund School

 

[Milly Staples [MVP - Outlook]]

What CD is the installer looking for when it asks for pro.msi? Is it the
Office CD or another, such as Works or a standalone version of an Office
product?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Van Reed asked:

| I have Office XP Professsional with Publisher Version 2002. My
| automatic updater downloaded the new Service Pack for Office XP. The
| Installer ask for the CD. I put it in and I wants PRO.MSI. I don't
| have a PRO.MSI on the CD. I have a PRORET.MSI. Now office on my
| computer is totally screwed up. I have to open in everything in Safe
| mode and I receive email anymore. And the auto updater keeps
| flashing that I have downloads to install.
|
| I tried to repair office, but that did no good.
|
| Any advice?
|
| I'm depereate!
|
| I am running Windows XP Home.
|
| Van Reed
| St. Edmund School

 

[Van Reed]

It is asking for the Office XP Pro CD...that's what I have, but it wants the
PRO.MSI...I don't have that on my CD.

"Milly Staples [MVP - Outlook]"