Looking for workarounds for bugs in Powerpoint 2008 (even with SP1

M

marclevoy

I'm a heavy Powerpoint user, who recently switched from Windows to Mac. At
first, I continued using Powerpoint 2003, under Parallels. However, this
was a
somewhat cumbersome solution, so I thought I would try Powerpoint 2008 for the
Mac.

I am sorry to report that the experience has been terrible. Enumerated below
are some of the problems I have encountered. Some of them are obviously bugs.
Others are evidently poor design decisions, but so poor that they effectively
cripple the product for its intended use (at least for me). I assume other
people have experienced these same problems. I am therefore looking for
suggestions, bugfixes, workarounds - anything that helps.
Thanks in advance.

(I have a Mac Pro with Mac OS 10.5 (Leopard), and I am running version 12.1.0
of Office for the Mac, i.e. including Service Pack 1.)

1. The controls for inserted movies are very buggy. First, checking
on "Loop until stopped" causes the movie to loop continuously, but it
pauses at the end of roughly every second loop for a second or two,
then jumps back to the beginning and begins playing again. This
happens even on small (in X and Y), short (in time) movies, regardless
of filetype. Before I installed Service Pack 1, the movie would
actually pause in the *middle* of the movie, then jump back to the
beginning; now it pauses at the end of the movie. So its behavior has
improved slightly with SP1, but it's still not right.

2. To circumvent this bug, I tried manually clicking on the movie
after it has played, in order to replay it. This works once, playing
the movie a second time, but clicking a third time does nothing. One
must click three times to replay the movie a third time. After that
replaying, clicking once will immediately replay the movie a fourth
time, and so on in this strange rhythm. Bugs 1 and 2 may be related.

3. To circumvent this second bug, I tried checking "Rewind after
playing". This checkbox works correctly on some movies, but not
others. In the latter case, it does nothing, as if the checkbox
weren't checked.

4. I also tried clicking on the "Show movie controller". This brings
up a slider-based movie controller, but what is its purpose? It
disappears as soon as you unselect the object, and it never appears
during the presentation. Thus, you can't use it to control the
presentation, nor to select which frame the movie starts or ends on.

5. One more bug about inserted movies - if an image is inserted into a
slide in front of a movie (designed for example to appear after I've
played the movie, then clicked the mouse), then the movie plays
jerkily. This behavior regardless of the filetype of the movie. This
doesn't happen in Window Powerpoint 2003.

Since being able to control a movie is mission-critical for me, I gave up on
controlling inserted movies, and decided instead to link to my movie files,
which I would then play in an external player. However, in Powerpoint 2008
this is equally problemmatic.

6. First, action settings don't allow you to link to a file, with the
notion that the file would be opened by the default application for
that kind of file; you get an error message "Can't locate or start
<filename>". This method of linking to files works in Windows
Powerpoint 2003.

7. To avoid this bug, I tried hyperlinking to the movie file.
However, in Powerpoint 2008, if you hyperlink to one of your own files,
you get two pop-up warnings in succession every time you click on the
file, even during your presentation. There appears to be no way to
suppress these pop-ups. Since Powerpoint is supposed to be a public
presentation tool, this effectively makes hyperlinks to files useless.

In desparation, I now pre-launch my movies (before starting my presentation),
and switch tasks to the movie player in the middle of the presentation. In
the year 2008, this is a pretty lame solution to playing movies during talks.

8. There appears to be no way to change the color of equations entered using
the Microsoft Equation Editor; black is the only option. Black doesn't work
if
your slides are black. In Powerpoint 2003, you could "Recolor object" to
change this color. Of course I can circumvent this problem by changing the
slide's color scheme, but since I have dozens of talks that contain equations,
this would be a major undertaking.


9. The progress bar for the autosave function is very annoying. I like
having my work saved in the background, but I don't like having the progress
bar pop up across my work every 10 minutes. If it's really a background
function, then just do it quietly.

10. Powerpoint changes the "Date Modified" of files, even if you only look at
them, without making any changes. This makes it hard to keep track of when
you
have modified a presentation. This bug affects only .ppt files, not .pptx
files. But I have hundreds of such files, and I keep them sorted in the
Finder
using "Date Modified". Yes, I could start renaming my presentations to
include
the date every time I modify one, but this is an error-prone workaround.

This bug is so severe that it's almost a show-stopper for me. It may drive me
to either revert to Powerpoint 2003 or 2007 under Parallels or VMWare Fusion,
or switch to Apple's Keynote package.

-Marc Levoy
Palo Alto, CA
 
D

Dominik Samuelis

Hi Marc,

I'm glad I'm not the only one considering this bug a show stopper for
PPT2008 (see
http://groups.google.com/group/micr...read/thread/b7991e346d2aab2d/dbac2b7ccd3f02c6)

Microsoft knows about this bug at least since March 2008, and I was very
disappointed when I learnt that SP1 doesn't contain a fix. In fact, I'm
now back to using MacPPT2004.

Since I'm kind of a "Mac software advisor" to my colleagues, I now
actively dissuade them from using Office 2008.

Cheers,
dominik
 
N

nancy.cho

Hi Marc,

I have a few questions to ask about the movie files (and answers :).
In terms of the movie problems you are experiencing, I'm not able to
reproduce these problems on my machine so maybe some more info would
be great...

What type of movie files are you experiencing the problems? avi, mov,
mpeg?
How big are your files generally?
What version of QuickTime Player do you have? Please make sure you
have the latest update...as PowerPoint uses Quicktime to drive/play
all movies
Q6 - How are you trying to set the action settings to start the
movie? This should work. Are you setting the action to text or to an
object?

And to answer some questions
Q4 - The "Show Movie Controller" is basically the Quicktime player
controller. It is meant only to be used the edit mode and not in
slide show mode. However, if you think it would be good to have such
control within slide show, I can put in the suggestion for our next
version - if you have any other suggestions on more improvements for
movie controls, please let me know! :)
Q7 - Hyperlinking to a file will always bring up the warning; this was
put in as part of security within Office apps. However, I have heard
requests for a preference to turn this off and will be putting in a
suggestion for this. FYI, you will get the warnings also, if you use
action settings to a file as well.


I hope this helps...and let me know about those questions when you get
a chance.
Thanks!
Nancy (Tester in Mac PowerPoint team)
 
M

marclevoy

Nancy,

Thanks for replying to my post.

I have also asked Microsoft to help me with these problems as one of my "two
free support incidents", and someone named (or pseudo-named) Kimberley has
been
trying to help ([email protected]). However, she appears not
to understand the problems, and we have gone around several times on this.
Here is my most recent email to her, edited to make it clearer to you.

Basically, in a brand new Powerpoint 2008 presentation, if a video is inserted
by itself into a presentation, it plays smoothly on all my machines. I have
no
performance issue with these movies. (I have a MacBook Pro, 2.4 GHz Intel
Core
2 Duo, with an NVidia GeForce 8600M GT graphics card, and I have two brand-new
MacPros, with eight cores, 4 GB of memory (!), and an NVIDIA GeForce 8800.
These are the most powerful systems Apple makes. I am running OS 10.5.2,
and QuickTime 7.4.1. These systems are less than a month old, so I have
the "latest and greatest" of everything.

However, if an image is placed over the video, but configured to appear only
after a mouse click (after playing the video), then the video plays jerkily.
This occurs for *any* video I insert, even tiny (in X and Y) videos.

Here is a directory containing files that show the problem:

http://graphics.stanford.edu/~levoy/for-microsoft/powerpoint-bugs.pptx
http://graphics.stanford.edu/~levoy/for-microsoft/crowd0-sap.mp4
http://graphics.stanford.edu/~levoy/for-microsoft/fern83.mov

In the .pptx file, slide #2 places crowd0-sap.mov beneath an image, slide #3
places crowd0-sap.mp4 beneath an image, and slide #4 places a tiny (180 x 180
pixel) 1.3MB video, fern83.mov beneath an image. In all cases, when you play
the video in Powerpoint 2008, it plays jerkily. If you return to slide
editing
mode and delete the image from atop the videos, then re-enter presentation
mode
and play the videos, then they play smoothly. This happens on all my
machines,
even my huge 8-core MacPro. Obviously, performance is not the issue.

(Unfortunately, I cannot find a way to use relative pathnames when inserting
movies into Powerpoint presentations, so you may have to delete and re-insert
the movie in order to play it. I know how to create relative pathnames in
action settings and hyperlinks, but not inserted movies. If there is a
method,
please tell me. If you delete and re-insert the movie, make sure you place it
in the same place (in X and Y) as the image, but below it (i.e. behind it in
ordering).

Regarding my problem with having to click on the movie multiple times to get
it
to replay, on slide #5 of the .pptx file, consider "fern spore" movie. (If
you
need to delete and re-insert it, then check "Rewind after playing" after
re-inserting it.) If in presentation mode you click on that movie, then after
the movie plays, it rewinds. But only once. If you click on the movie again,
it plays a second time, but doesn't rewind. In fact, it won't rewind again,
unless you exit from presentation mode and re-enter it. These clicks are
slow,
and they are done leisurely, *after* the movie plays the first time. There is
no processor load involved. So again, this is not a performance issue; it is
apparently a bug.

On Q6, I have tried every syntax I can think of to start the movie; nothing
works. I cannot browse to select a file; Powerpoint 2008 apparently allows me
to select only Applications this way, not arbitrary files. Specifically, all
but applications are grayed out. Interestingly, even valid Mac executables I
create myself are grayed out. How does Powerpoint define what an
"Application" is? Failing that, I have tried inserting text myself. I have
tried relative links: "../videos/crowd0-sap.mov", or several kinds of
absolute links, like "/Users/levoy/videos/crowd0-sap.mov" or
"Macintosh HD:/Users/levoy/videos/crowd0-sap.mov". None of these work;
they all produce the same "Can't locate or start..." error message.
What is the magic syntax?

On Q4, for showing scientific data, I often want to scrub the video back and
forth interactively during a talk. The QuickTime external player lets me do
this. It would be nice if Powerpoint's movie controller did too (during the
talk).

On Q7, in lieu of a preference, these warnings could come up the first time
you
lick on a file, typically during a practice talk, rather than every time you
click on the same file. That would also solve the problem.

-Marc Levoy
Stanford University
 
M

marclevoy

ject: Refinement of my question about relative links
To: (e-mail address removed)
Cc:
Bcc:
-=-=-=-=-=-=-=-=-=# Don't remove this line #=-=-=-=-=-=-=-=-=-
Nancy,

Regarding my comment about relative links, I tried the first
method for obtaining relative links that is suggested on the page:

http://support.microsoft.com/kb/885915

but it does not work, at least in Powerpoint 2008. Specifically,
I tried to insert the movie "movies/mymovie.mov", which was contained
within the directory that contained my talk. However, it created
an absolute link. I could see this link on the Formatting palette.
Moreover, when I movied the talk to another directory, I didn't need
to move the movie; it still found it, thus proving that it was using
an absolute link.

The other methods on that web page are unusable on the Mac. Moreover,
a solution I have seen elsewhere, of making the path very simple, like
"C:\talks\mytalktalk.ptt" "C:\talks\mymovie.mov" doesn't work on the
Mac, because the path would include my name, i.e. "Macintosh
HD:levoy:talks:mytalk.ppt". This makes it impossible to give the talk
to a colleague, since their username will be different.

The inability to insert relative links makes it very hard to give a
presentation to a colleague, or to you for testing purposes. It means
you need to delete and re-insert every movie. A workaround for this
problem would be appreciated.

-Marc Levoy
 
N

Nancy Cho

Hi Marc, I was able to get your file and found something interesting.
Is there a reason that the image in front of the movie needs to be
animated? I found that if the image is not animated, then the movie
plays alot smoother. HOwever, you are right in that it does play
jerkily and that appears to be a bug. I will be logging this "jerky"
bug problem in our database for future consideration. But if you
could let me know why you have the image animating on top of the
movie, it would be great. So the only workaround for this is to not
have the image animate. Please let me know if this worked.

I also noticed that the fern83.mov moves jerkily whether there is an
image on top of it or not. But I did notice that if the movie is set
to play automatically, then the movie runs smoothly (again, another
bug I will log)

Thirdly, the "rewind after playing" is not working correctly when you
have the movie set to "when clicked" instead of running
"automatically". Again, another possible bug that I will look into.

In regards to relative vs. absolute links for movies, movies are set
with absolute links, but if you save the presentation as a package
(that is, go to File menu, then Save As, then in Format, choose
PowerPoint package), it will make sure that the links are set, so when
you send the file along with movies (within the same directory), the
links should not be lost. If this does not work, please let me know
and we can try to investigate that separately

In using hyperlinks to play the movie within QuickTime player, I would
suggest to either use a shape or type some text and set an action
setting to it - to link to the movie. That is.
1. Add a shape or text and select it
2. Goto Slide Show menu, then Action Settings
3. Choose Hyperlink to: Other file. Choose the movie file

That way, when you click on the text or shape, it will automatically
exit out of the slide show, launch QuickTime player and you can play
the movie. After you quit the player, it will automatically go back
to the Slideshow where you left off.

I will also put in a suggestion on your idea of being able to use the
movie controller within the slideshow (I think I did already! :))

Sorry that you have found so many problems on movies, but I want to
thank you for letting us know so we can improve our movie playing in
PowerPoint. If there is anything I missed here, please let me know
and we can continue to discuss this.

Thanks,
Nancy
 

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