LOSING ADOBE ACROBAT HOOKS IN WORD

[LoriAnn]

I am using Word 2000 and Adobe Acrobat RW 5.0. I and
several of my colleagues continually lose the hooks for
Adobe within Word. One day they are available in the as a
Word toolbar and then the next they are gone; however, we
can still access the Distiller through Print.

We access Word from our network and have loaded Adobe
Acrobat locally as well as on the server.

Can anyone help me.....

 

[David French]

The only suggestion I have is from a statement made by the Adobe instructor
I took Adobe Acrobat from.
In order to get those icons, Acrobat needs to be installed LAST. Now if you
have done that I might try un-installing Acrobat completely and
re-installing to see if that works.

Dave French

 

[Graham Mayor]

The toolbar is provided by an add-in and that add-in must be located either
in the Word or Office startup folder. The Word startup folder is that
indicated in tools > options > file locations > startup. The Office startup
folder (for Office 2000) will be at
C:\Program Files\Microsoft Office\Office\Startup. If you are getting Word
from the server, and worse still if you are sharing normal.dot or your
registry entries are created on logging in - then it does not seem
unreasonable that the registry settings for the startup folder go missing.
Try the Office startup which should always be in the same place.

--
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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
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