Loss of Drop-down Menu Functionality

S

Spin

OK. First of all I am an OS 9 Mac user, but am hoping
that someone out there, whether you're a PC or a Mac user,
can help me. Or at least point me in the right direction.
The problem: Since installing the full version of Adobe
Acrobat 5.0, my Microsoft Word toobar has lost its drop-
down functionality. The quick keys remain functional, but
there are no drop-down menus (except for the font
menu?!?).

I have tried reinstalling Word, but this doesn't fix the
problem and only resulted in loosing one of the important
features of Acrobat. Acrobat, when installed after Word,
automatically adds a floating box to the Microsoft Office
programs, enabling direct conversion of documents directly
into PDFs. If I reinstall any of the Office programs the
floating box disappears and I lose that important
function. So as a result neither Word nor Acrobat is
functioning fully/correctly.

My questions: Where/What is the problem? Is it Word? Is it
Acrobat? How do I get everything working correctly: so
that the tool bar functions correctly and I have the
ability to print directly to Acrobat? Thank you.
 
T

TF

Well it is pleasing to know that Acrobat screws up MACs just as well as it
Screws up PCs! I guess that the version of Acrobat you have installed has
macros for a different version of Office. However, your symptoms suggest
that you have a registry corruption (does one exist in a MAC?). This is the
solution for PC users, but I have no idea how a MAC works so I cannot
guarantee anything about this fix.
http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

OK. First of all I am an OS 9 Mac user, but am hoping
that someone out there, whether you're a PC or a Mac user,
can help me. Or at least point me in the right direction.
The problem: Since installing the full version of Adobe
Acrobat 5.0, my Microsoft Word toobar has lost its drop-
down functionality. The quick keys remain functional, but
there are no drop-down menus (except for the font
menu?!?).

I have tried reinstalling Word, but this doesn't fix the
problem and only resulted in loosing one of the important
features of Acrobat. Acrobat, when installed after Word,
automatically adds a floating box to the Microsoft Office
programs, enabling direct conversion of documents directly
into PDFs. If I reinstall any of the Office programs the
floating box disappears and I lose that important
function. So as a result neither Word nor Acrobat is
functioning fully/correctly.

My questions: Where/What is the problem? Is it Word? Is it
Acrobat? How do I get everything working correctly: so
that the tool bar functions correctly and I have the
ability to print directly to Acrobat? Thank you.
 

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