Loss of Outlook Categories on Update.

[Michael Good-Kermane]

I have an annoying issue in the Outlook calendar. I extensively use
categories to group my calendar appointments, meetings and tasks. I've found
that if I apply a category to an item that subsequently gets updated by the
person who sent the item originally that the category information is wiped
out. The item maintains a similar color but if you open it up it says
something like "Category not assigned, old {birthday or holiday or some other
Outlook 2003 category}". I am using Outlook 2007 (12.0.6514.5000) SP2
(12.0.6425.1000), connected to an Exchange server. I do have the "Clear
categories on mail (recommended)" rule turned on, but my understanding of
that is that only the inbound update should be stripped of categories,
leaving my assigned category for the item intact. Please advise on how to
prevent this from happening.

 

[Michael Good-Kermane]

BTW - I noticed this after my Exchange mailbox itself was migrated to the
2007 version by my IT department, if that makes any difference.

 

[Michael Bauer [MVP - Outlook]]

Have you tested it with the mentioned rule turned off? If an update arrives
without a category assigned, I'd assume that Outlook removes the category
from your calendar as well.

--
Best regards
Michael Bauer - MVP Outlook
Category Manager - Manage and share your categories:
SAM - The Sending Account Manager:
<http://www.vboffice.net/product.html?lang=en>


Am Wed, 7 Apr 2010 11:36:05 -0700 schrieb Michael Good-Kermane:

 

[Michael Good-Kermane]

I will try it with the rule turned off. However, this is not the way it
behaved when Outlook 2007 was first installed. It is remembering "some" of
the information about the categories (it always picks one of the old Outlook
2003 colors that is close to the Outlook 2007 category that I assigned. It
simply says "category unassigned"). But this is a relatively new behavior,
and I prefer the old one. If I assign a category, I expect that it should
"stick", otherwise the category feature is useless. The rule should make the
item ignore OTHER people's category for the item so that my categories remain
intact.