Loss of Outlook inbox items after terminal server session.

[Mark]

I have had a few random instances of users loosing inbox items after a
terminal server session.

Current setup:
Servers - Active passive Ex 2003 SP2 Ent Edition fully up to date.
2 x 2003 NLB Terminal servers - fully upto date running Office 2003 SP2 +
patches
clients XP SP2 Office 2003 SP2 + patches.

Users have a seperate TS and roaming profile with offline caching enabled on
both.

Example - user logs off on Friday evening, then on the weekend they connect
up via a secure portal and start a TS session Read email etc and logout.

On the monday they notice only Monday mornings email in in the client inbox
on their workstation.

Only thing I can think of is a difference between the TS profile OST and the
workstation profile ost.

Anyone had any similar issues?

 

[Roady [MVP]]

Cached Exchange Mode shouldn't be enabled on Terminal Servers.

FYI: When using Outlook on a Windows Terminal Server the CEM setting is
being ignored so ost-files are never created on the TS.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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I have had a few random instances of users loosing inbox items after a
terminal server session.

Current setup:
Servers - Active passive Ex 2003 SP2 Ent Edition fully up to date.
2 x 2003 NLB Terminal servers - fully upto date running Office 2003 SP2 +
patches
clients XP SP2 Office 2003 SP2 + patches.

Users have a seperate TS and roaming profile with offline caching enabled on
both.

Example - user logs off on Friday evening, then on the weekend they connect
up via a secure portal and start a TS session Read email etc and logout.

On the monday they notice only Monday mornings email in in the client inbox
on their workstation.

Only thing I can think of is a difference between the TS profile OST and the
workstation profile ost.

Anyone had any similar issues?