lost all tool bars

[efray]

In Word 2000 I have absolutely no toolbars. Someone told
me that the Normal.dot file is gone. I have uninstalled
Word (even the whole Office Suite). When I install it
back, still no tool bars. How can I get the whole thing
completely off my computer so that I can reinstall it with
the original default settings?

 

[Beth Melton]

I guess you could remove Office and reinstall but more than likely
you'll find you still have the same problem

This is caused by some corruption in a key of the Registry which holds
your personal preferences and it is not recreated when you reinstall
Office.

This article provides the instructions you need to correct the
problem:
http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Peter McLoughlin]

I have exactly the same problem, no toolbars or menu bars.
Have you had a satisfactory reply yet?

Peter

 

[Peter McLoughlin]

Beth,

What a total genius you are! I've just followed the
instructions in the link you gave (I had to follow the
complete cretins version!) and I am now again furnished
with toolbars and menus. Many thanks.

Peter

 

[efray]

Beth,
Thank you so very much - the /a switch worked. As you know
it only took a few seconds. You made my day. Thank you
again!!

efray

 

[Beth Melton]

Hey I think I like the sound of that! <grin>

Just glad to help.

~~~~~~~~~~~~~
Beth Melton