Lost archive e'mail

J

jacc1603

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

I had a crash im my Entourage I losted my archive e'mail.
How can I restore them.
Thnak you
 
D

Diane Ross

I had a crash im my Entourage I losted my archive e'mail.
How can I restore them.

Entourage expects the Microsoft User Data folder to be in your Documents
folder. For OS X users, that's the Documents folder in your User's folder.
When Entourage opens in a new blank Identity, it's usually User error.

Most likely you have accidentally moved your data. Hopefully, you have not
deleted the file. If you have deleted the trash, it's gone. Sorry!

Select Switch Identity (under Entourage in the Menu bar) and see if your old
identity is still listed.

To find your old database, search for "Microsoft User Data" (without the
quotes). You can also search for "Office 2004 Identities" and "Main."

Sometimes updating software (including the OS) can cause problems where
files go missing. See this link for help finding 'lost' files.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash15>

--
Diane
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 

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