Lost Content...

D

dc

I am working on a small network (workgroup) where various pc's connect to a
shared folder on another pc. This pc was rebooted before anybody logged off
from the work they were doing and upon restarting, they seem to have lost
all the work they had dones since they last closed the documents, which was
about 2 hours worth..

Now, both remote users not only have a 5 minute autosave function turned on
but say they occasionally click save and sometimes save as, just to be sure.
However, I can't find any reference to any of their work in that 2 hour
period. Not on the pc where the docs were, or on their local machines. Is
there any chance they can recover this data or has it gone for good?

If it has gone, how can I help them avoid this problem in future? Is the
autosave function not very reliable in Office?

I believe the version of Office was XP, athough there may be an Office 2000
copy somewhere. The machines are running Windows 2000..

dc
 
R

RitzMo

Try looking on their local machines under Documents &
Settings/UserName/Application Data/Microsoft/Word and be sure that you
have HIDDEN FILES turned on. If anything is in this file, other than
the STARTUP folder, copy it to the desktop and rename the file(s) with
a .doc extension - then open each file (you can look at the time and
date of each file to determine which is the most likely canidate). If
nothing is in this folder - you are probably out of luck. ~RitzMo
 

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