J
June
This is very serious, so I'd appreciate any help. Two
problems:
1) I changed the name of a Word 2002 document, something
I have done before with no trouble. This time, a little
icon came up (notepad?)(a tiny rectangle with red and
blue dots) and it said if I changed the name, I would not
be able to read it. By accident, I allowed the name
change.
2) I tried to burn the document to a high speed hp CD-R
using my brand new Roxio Creator 7 program which I've
never used before. I hoped that the document would
appear and I could then read it. Nope. It shows up in
the Roxio program, but I cannot convert it back to Word,
nor can I read it from Roxio. The screen directed me to
install a Works CD to read the doc. I did. All I got
were dashes and the words "Preferred Customer." This
document must get to a printer today! Thank you.
problems:
1) I changed the name of a Word 2002 document, something
I have done before with no trouble. This time, a little
icon came up (notepad?)(a tiny rectangle with red and
blue dots) and it said if I changed the name, I would not
be able to read it. By accident, I allowed the name
change.
2) I tried to burn the document to a high speed hp CD-R
using my brand new Roxio Creator 7 program which I've
never used before. I hoped that the document would
appear and I could then read it. Nope. It shows up in
the Roxio program, but I cannot convert it back to Word,
nor can I read it from Roxio. The screen directed me to
install a Works CD to read the doc. I did. All I got
were dashes and the words "Preferred Customer." This
document must get to a printer today! Thank you.