Lost excel when updated

[tracyleemann]

Hello!

I updated this morning with the Office 2004 11.1.1 Update, but now I
have no Excel file in my applications. I still have my OS X version,
but the 2004 copy is gone. Any idea what happened? Thanks!

 

[JE McGimpsey]

I updated this morning with the Office 2004 11.1.1 Update, but now I
have no Excel file in my applications. I still have my OS X version,
but the 2004 copy is gone. Any idea what happened? Thanks!

How strange. Have you used Finder's Search function to look for it?

Only thing I know to suggest is reinstalling it from the install CD, and
reapplying 11.1.1. If you don't have any customizations to save, I'd run
the Remove Office app first, but that's probably overkill.

 

[Jim Gordon MVP]

Hi,

That happened to me but I know the reason: my computer froze while the
update program was running.

First I used Disk Utility to repair permissions. Next I ran DiskWarrior
and had it rebuild my directory file. Then I put the install CD in and
ran a custom install and chose to install Excel only.

When I opened Excel I used the Help menu to check for updates. The
updater decided that I should install Service Pack 1 and then I ran the
updater a second time and it said to install the 11.1.1 update. After
the updates ran I repaired permissions a second time.

Both updates ran fine and all of Office seems well again. If you follow
the same procedures you will probably have everything working fine again.

-Jim