Lost Folder in PST folder

[John Smith]

Two folders in my outlook.pst file are missing. One folder is a sub-folder
of the missing folder.

The messages were searchable and I could see them in a list using the
lookout index add-in.

I ran scanpst.exe and while the utility repaired the pst file (found
errors), it did not restore the lost folders.

I then was able to search for, identify and move all the messages from the
no longer visible folder into a new folder.

Nonetheless, I have a large .pst file w/many folders and am concerned it may
be corrupted in other ways.

If I run outlook /resetfolders, will I lose all my existing folders?

What suggestions does anyone have?

 

[Milly Staples [MVP - Outlook]]

Since we don't know your version, it is very hard to suggest a working
solution.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John Smith asked:

| Two folders in my outlook.pst file are missing. One folder is a
| sub-folder of the missing folder.
|
| The messages were searchable and I could see them in a list using the
| lookout index add-in.
|
| I ran scanpst.exe and while the utility repaired the pst file (found
| errors), it did not restore the lost folders.
|
| I then was able to search for, identify and move all the messages
| from the no longer visible folder into a new folder.
|
| Nonetheless, I have a large .pst file w/many folders and am concerned
| it may be corrupted in other ways.
|
| If I run outlook /resetfolders, will I lose all my existing folders?
|
| What suggestions does anyone have?

 

[John Smith]

Outlook 2003 SP2

"Milly Staples [MVP - Outlook]"

 

[John Smith]

Would one option be to export the entire file out and then reimport it into
a blank pst file?

Or should I back up the file and try outlook /resetfolders

Do you need to reference the location of the data file w/above command?

Outlook 2003 SP2

"Milly Staples [MVP - Outlook]"

Since we don't know your version, it is very hard to suggest a working
solution.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John Smith asked:

| Two folders in my outlook.pst file are missing. One folder is a
| sub-folder of the missing folder.
|
| The messages were searchable and I could see them in a list using the
| lookout index add-in.
|
| I ran scanpst.exe and while the utility repaired the pst file (found
| errors), it did not restore the lost folders.
|
| I then was able to search for, identify and move all the messages
| from the no longer visible folder into a new folder.
|
| Nonetheless, I have a large .pst file w/many folders and am concerned
| it may be corrupted in other ways.
|
| If I run outlook /resetfolders, will I lose all my existing folders?
|
| What suggestions does anyone have?