lost hardware

[Danielle]

My computer had to be returned to the retailer to have
the hard drive reintalled, thus needing my office xp
installed. My installation cd had vanished and I was
just wondering if anything can be done (I have manual and
receipt) or do I need to purchase my product again?

I appreciate your response(s), just thought I'd ask
before I go and purchase office xp AGAIN!

 

[Milly Staples [MVP - Outlook]]

If you purchased this from a retail store, then you can contact Microsoft
for a replacement:

You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

If you purchased it from your system builder (pre-installed) you will need
to contact them for a replacement.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Danielle asked:

| My computer had to be returned to the retailer to have
| the hard drive reintalled, thus needing my office xp
| installed. My installation cd had vanished and I was
| just wondering if anything can be done (I have manual and
| receipt) or do I need to purchase my product again?
|
| I appreciate your response(s), just thought I'd ask
| before I go and purchase office xp AGAIN!