Lost Hours after Deleting Completed Tasks from Timesheets

C

Chris Cavallo

Good Afternoon,

I have a question regarding Deleting Completed Tasks from Timesheets:

We are using the timesheet functionality and wanted to remove completed
tasks because users would charge time to tasks that were marked complete.

Your MS Project Experts website recommended the clean up project server
database option below:

Resolution for Project Server Administrators

To completely remove completed tasks from the Project Server database, the
Project Server administrator can do so easily by completing the following
steps:

1. Log into PWA with administrator permissions

2. Click Admin - Clean up Project Server database

3. Select the Tasks option

4. Click the Delete drop-down list and select Only completed task
assignments from the list

5. Select the drop-down list on the right and select the desired deletion
option

6. At the bottom of the page, select whether to delete completed tasks for
all resources or a single resource

7. Click the Delete button


We tested this option on two users, found both of the users performed with
expected results. When we applied this to the entire project community of
184 users, some users complained that they could not see tasks that were not
completed.

As a result of this question, I did some digging and I found that this team
members hours were missing from PWA for three weeks in the adjust actuals
view of PWA. The same result in View resource assignments. That time period
has been closed for over a week. I know this loss of hours is likely due to
the above process being implemented because I ran the OLAP cube yesterday at
930am and this persons hours are showing for the same three week period.
That means the problem resulted after deleting only completed tasks.

I tried to republish assignments for this user, tried to republish the
project. No luck. I synchronized sharepoint services as well. No luck.

I am at a loss, short of restoring files to Tuesday 930am, I am not sure
what else to do? Do you have any advice?
 
C

Chris Cavallo

Hi Gary,

Great books by the way, we have Administering an Enterprise PMO and Managing
Enterprise projects in our PMO library.

We are running MSPS 2003 SP2a

We are running WSPS 2.0 SP2 with update KB924881


Thank you,

Chris
--
Christopher Cavallo
(e-mail address removed)
919-610-9437 cell


Gary L. Chefetz said:
What version of the software are you using? What service pack level?

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com
 
G

Gary L. Chefetz [MVP]

Chris:

I think there may be going on here that meets the eye, like index corruption
in the assignments table. I've never seen the effects you report, this one
is a first for me.. I think you should restore a backup to a second instance
just to determine whether the missing hours issue predated the completed
assignment deletion event as it seems like a stretch that these symptoms
would be connected.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com


Chris Cavallo said:
Hi Gary,

Great books by the way, we have Administering an Enterprise PMO and
Managing
Enterprise projects in our PMO library.

We are running MSPS 2003 SP2a

We are running WSPS 2.0 SP2 with update KB924881


Thank you,

Chris
--
Christopher Cavallo
(e-mail address removed)
919-610-9437 cell
 
J

Jan

We ahve a similar issue where a task was completed by the resource yet PWA
doesn't show the task as every exisitng and/or being udpated (have since
repulished project). My question is what is the critieria for a compelted
task? When the resource completes it and submits or when the RM/PM processes
and accepts updates and sync back to MS Project?

Jan
 

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