Lost Installation Cd

J

Jeremy

I purchased MS Office Enterprise last year, my computer just crashed and as i
am reinstalling everything i realized i no longer have my installation cd,
just the empty case. (meaning I still have the product key etc...)

how can i install office w/o the cd? is that possible? will ms send me a new
cd if i ask? (prob not b.c they are cheep) , please let me know thanks
 
L

LVTravel

Jeremy said:
I purchased MS Office Enterprise last year, my computer just crashed and
as i
am reinstalling everything i realized i no longer have my installation cd,
just the empty case. (meaning I still have the product key etc...)

how can i install office w/o the cd? is that possible? will ms send me a
new
cd if i ask? (prob not b.c they are cheep) , please let me know thanks

If you were the original purchaser for the Enterprise version (I.e., the
company that purchased it in a volume license agreement) you can contact
Microsoft to obtain a new CD.

If you purchased the original CD from your company under Home Use rights,
you need to contact the company.

If you purchased the Enterprise version from any other source or method, it
was a pirated copy and no one will help. In other words, if you went online
and purchased it from a web search from xxx company as a single CD license,
it was a purchase made without the authority of Microsoft as the company you
purchased it from was splitting a volume license "illegally" according to
the EULA for the Enterprise version.
 
J

Jeremy

hi, I purchased the software from a student services company, i am a student
and it was offered from a company that my school promoted.

would microsoft still be able to send me a new cd?

JoAnn Paules said:
If you own Enterprise, did you get it via the Home Use Program?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Jeremy said:
I purchased MS Office Enterprise last year, my computer just crashed and as
i
am reinstalling everything i realized i no longer have my installation cd,
just the empty case. (meaning I still have the product key etc...)

how can i install office w/o the cd? is that possible? will ms send me a
new
cd if i ask? (prob not b.c they are cheep) , please let me know thanks
 
P

Peter Foldes

You need to contact the School who in turn need to contact the Company from where they obtained the Enterprise version of Office

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Jeremy said:
hi, I purchased the software from a student services company, i am a student
and it was offered from a company that my school promoted.

would microsoft still be able to send me a new cd?

JoAnn Paules said:
If you own Enterprise, did you get it via the Home Use Program?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Jeremy said:
I purchased MS Office Enterprise last year, my computer just crashed and as
i
am reinstalling everything i realized i no longer have my installation cd,
just the empty case. (meaning I still have the product key etc...)

how can i install office w/o the cd? is that possible? will ms send me a
new
cd if i ask? (prob not b.c they are cheep) , please let me know thanks
 

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