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Ghstrdr
I have an issue: a user in my office scanned a document on our
printer/scanner. She then wanted to send the PDF to herself via a mail
function of the scanner. She put her email as the sender and the recipient
and pushed the scan button. She did not receive the PDF. She asked me and I
sent her a test email from the same scanner and also a copy to myself. We
both received the scanned email. I tried again sending from her to herself
and CC to myself. I received the email and she did not. We use Microsoft
Server 2003 with AD. Our mail is Outlook 2003. The scanner is configured
correctly to send emails internally as it has worked for her until today
printer/scanner. She then wanted to send the PDF to herself via a mail
function of the scanner. She put her email as the sender and the recipient
and pushed the scan button. She did not receive the PDF. She asked me and I
sent her a test email from the same scanner and also a copy to myself. We
both received the scanned email. I tried again sending from her to herself
and CC to myself. I received the email and she did not. We use Microsoft
Server 2003 with AD. Our mail is Outlook 2003. The scanner is configured
correctly to send emails internally as it has worked for her until today