Lost Office 2003 when installing components of 2000 small business

[Joanie]

When I tried to install Publisher from my 2000 discs, all of Office 2003 was replaced by 2000 and I can't seem to recover it. Can anyone help? Thanks. Joanie.

 

[Mike Williams [MVP]]

When I tried to install Publisher from my 2000 discs, all of Office
2003 was replaced by 2000 and I can't seem to recover it. Can anyone
help? Thanks. Joanie.

If you didn't selectively install Publisher, then the setup program will
overwrite Office 2003. You should finish installing Publisher 2000 and then
reinstall Office 2003.

Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public

 

[Joanie]

Thanks Mike, but I can't reinstall because I've lost the discs and don't want to perform a system recovery. Any ideas?

Thanks. Joanie

 

[Mike Williams [MVP]]

Thanks Mike, but I can't reinstall because I've lost the discs and
don't want to perform a system recovery. Any ideas?

You've lost the Office 2003 disks already???

See http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public

 

[Joanie]

Mike-

Call me a ditz for the day - whatever was installed on my computer when I got it (a few months ago) is now gone- replaced my Office 2000, which completely screwed up my mail on Outlook, etc. I have Office XP Standard discs, and installed it, but sems I'm still stuck in 2000 because the Office xp files don't show up even after rebooting. I went to My Computer, found the Office 10 folder and tried to open Outlook from there.I'm tearing my hair out. I got a message that I'm missing a pstprx.dll. I am completely lost and frustrated. Is there anything I can do to get this functioning?

S.O.S.

Joanie

 

[Joanie]

Mike-

By the way, the discs were "lost" during a move, along with more than $6,000 of other things as well.

 

[Neal Wadhwani [MSFT]]

To obtain a replacement CD-ROM or manual, contact Microsoft Supplemental and
Replacement Parts at (800) 360-7561; Microsoft may ask you to fax a copy of
the store receipt.

If you received Office preinstalled or distributed by an OEM, you must
contact the OEM for a replacement.

If you acquired Office through the Volume Licensing program (including an
Open License or a Select License), contact the Microsoft Worldwide
Fulfillment Office at (800) 248-0655. Learn more about how to replace lost,
broken, or missing Microsoft software or hardware


--
Neal Wadhwani
MCSE 2000, MCSE+I
www.connect-ms.com/msts2
Get Secure! - www.microsoft.com/security

=====================================================
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Mike-

Call me a ditz for the day - whatever was installed on my computer when I

got it (a few months ago) is now gone- replaced my Office 2000, which
completely screwed up my mail on Outlook, etc. I have Office XP Standard
discs, and installed it, but sems I'm still stuck in 2000 because the Office
xp files don't show up even after rebooting. I went to My Computer, found
the Office 10 folder and tried to open Outlook from there.I'm tearing my
hair out. I got a message that I'm missing a pstprx.dll. I am completely
lost and frustrated. Is there anything I can do to get this functioning?

 

[Mike Williams [MVP]]

Mike-

Call me a ditz for the day - whatever was installed on my computer
when I got it (a few months ago) is now gone- replaced my Office
2000, which completely screwed up my mail on Outlook, etc. I have
Office XP Standard discs, and installed it, but sems I'm still stuck
in 2000 because the Office xp files don't show up even after
rebooting. I went to My Computer, found the Office 10 folder and
tried to open Outlook from there.I'm tearing my hair out. I got a
message that I'm missing a pstprx.dll. I am completely lost and
frustrated. Is there anything I can do to get this functioning?

Did you check the link I posted?

Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public

 

[Joanie]

Thanks Neil - I'll try to track it down.

Joanie

----- Neal Wadhwani [MSFT] wrote: -----

To obtain a replacement CD-ROM or manual, contact Microsoft Supplemental and
Replacement Parts at (800) 360-7561; Microsoft may ask you to fax a copy of
the store receipt.

If you received Office preinstalled or distributed by an OEM, you must
contact the OEM for a replacement.

If you acquired Office through the Volume Licensing program (including an
Open License or a Select License), contact the Microsoft Worldwide
Fulfillment Office at (800) 248-0655. Learn more about how to replace lost,
broken, or missing Microsoft software or hardware


--
Neal Wadhwani
MCSE 2000, MCSE+I
www.connect-ms.com/msts2
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Mike-

got it (a few months ago) is now gone- replaced my Office 2000, which
completely screwed up my mail on Outlook, etc. I have Office XP Standard
discs, and installed it, but sems I'm still stuck in 2000 because the Office
xp files don't show up even after rebooting. I went to My Computer, found
the Office 10 folder and tried to open Outlook from there.I'm tearing my
hair out. I got a message that I'm missing a pstprx.dll. I am completely
lost and frustrated. Is there anything I can do to get this functioning?