Lost Office CD

M

mithril_coat

I'm trying to set up another computer at work, and have installed all the
software except for Office, as the disk is missing from the box (I've only
just started working here, so it's not my fault!)

We have the product key on the box, so is there a chance that warm-spirited
Microsoft might replace the lost CD, or am I living in cloud-cuckoo land?

I'm not even sure whether the product is licensed to be installed on all the
machines it is already, but assuming it is licensed, would Microsoft be able
to help me?
 
J

JoAnn Paules

1. Which version of Office?

2. Is it a retail version or OEM?

3. Don't you have some sort of asset sheet that tells you what software is
installed on which system? If not, you should.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
 
M

mithril_coat

1. It's Standard Edition 2003.

2. I'm pretty sure it's a retail edition.

3. No.

This will be the 7th machine it's being installed on.

JoAnn Paules said:
1. Which version of Office?

2. Is it a retail version or OEM?

3. Don't you have some sort of asset sheet that tells you what software is
installed on which system? If not, you should.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


mithril_coat said:
I'm trying to set up another computer at work, and have installed all the
software except for Office, as the disk is missing from the box (I've only
just started working here, so it's not my fault!)

We have the product key on the box, so is there a chance that
warm-spirited
Microsoft might replace the lost CD, or am I living in cloud-cuckoo land?

I'm not even sure whether the product is licensed to be installed on all
the
machines it is already, but assuming it is licensed, would Microsoft be
able
to help me?
Click to expand...
Click to expand...
 
J

JoAnn Paules

Does the product key have an OEM in it. If not, you can try contacting
Microsoft about a replacement disk at a reduced price.


--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


mithril_coat said:
1. It's Standard Edition 2003.

2. I'm pretty sure it's a retail edition.

3. No.

This will be the 7th machine it's being installed on.

JoAnn Paules said:
1. Which version of Office?

2. Is it a retail version or OEM?

3. Don't you have some sort of asset sheet that tells you what software
is
installed on which system? If not, you should.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


mithril_coat said:
I'm trying to set up another computer at work, and have installed all
the
software except for Office, as the disk is missing from the box (I've
only
just started working here, so it's not my fault!)

We have the product key on the box, so is there a chance that
warm-spirited
Microsoft might replace the lost CD, or am I living in cloud-cuckoo
land?

I'm not even sure whether the product is licensed to be installed on
all
the
machines it is already, but assuming it is licensed, would Microsoft be
able
to help me?
Click to expand...
Click to expand...
Click to expand...
 

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