C
crobba1
Initially, after my Outlook 2007 trial expired, I had decided not to
convert to the full version, choosing to use the Windows Mail program
that came with Vista instead.
I later found, however, that I was no longer able to access the mail
that was stored on the trial version at time of expiry.
Today, I purchased the full version and after installation, found
that
my old data had disappeared - the program automatically replaced the
former with the current, thereby defeating the entire purpose of
converting it to the full product.
I have tried to access the old messages through File > Open > Outlook
Data File > Email Account, but that only seems to open a file
identical to the current version in the navigation pane.
Additionally, when I try to import the files, the default file
(backup.pst) gives me a message saying:
"Cannot find this file. Verify the path and file name are correct."
and, when I select either of the two email accounts I had
individually,
it says:
"This personal folders file (.pst) is already in use in the current
profile."
I haven't restarted my computer, nor was I ever prompted to do
anything during installation after entering the product key. How can
it be like this? Where did my files go??
Please tell me that there is some way to reconnect the old data file.
Any assistance would be greatly appreciated.
convert to the full version, choosing to use the Windows Mail program
that came with Vista instead.
I later found, however, that I was no longer able to access the mail
that was stored on the trial version at time of expiry.
Today, I purchased the full version and after installation, found
that
my old data had disappeared - the program automatically replaced the
former with the current, thereby defeating the entire purpose of
converting it to the full product.
I have tried to access the old messages through File > Open > Outlook
Data File > Email Account, but that only seems to open a file
identical to the current version in the navigation pane.
Additionally, when I try to import the files, the default file
(backup.pst) gives me a message saying:
"Cannot find this file. Verify the path and file name are correct."
and, when I select either of the two email accounts I had
individually,
it says:
"This personal folders file (.pst) is already in use in the current
profile."
I haven't restarted my computer, nor was I ever prompted to do
anything during installation after entering the product key. How can
it be like this? Where did my files go??
Please tell me that there is some way to reconnect the old data file.
Any assistance would be greatly appreciated.