T
TerrieP
I have used MS Office Professional 2007 since it came out. Never had any
problems with it until this past November. I installed the MS automatic
updates and ever since then my Outlook has been acting funny. Husband
restored my computer to before the updates were installed and Outlook was
working normal again. Updates were downloaded and installed again
(automatically) and every time I tried to use Outlook it would start the
install process. I could click on cancel and my emails would download. It was
a pain when I had lots of emails to download or I didn't hit cancel soon
enough. Then I'd get the "install the set up disk" error. I've been just
"living with" this issue for about 3 months. A week ago, when I click on my
icon for Outlook it immediately went to the install function. Hitting cancel
stopped the process and Outlook never loaded. I finally located my
installation CD and for some reason Outlook is not an option to add when I
insert the CD in the computer. I can add or change the other programs on the
CD (and they all have been working fine). I really need to get to my Outlook.
<g>
I did notice when looking for Outlook in my folders that I still have
Outlook Express installed. Don't know if that matters but I read another site
that all versions of Outlook must be uninstalled before Outlook 2007 will
work properly. It was working fine until this past November.
Any suggestions?
Terrie
problems with it until this past November. I installed the MS automatic
updates and ever since then my Outlook has been acting funny. Husband
restored my computer to before the updates were installed and Outlook was
working normal again. Updates were downloaded and installed again
(automatically) and every time I tried to use Outlook it would start the
install process. I could click on cancel and my emails would download. It was
a pain when I had lots of emails to download or I didn't hit cancel soon
enough. Then I'd get the "install the set up disk" error. I've been just
"living with" this issue for about 3 months. A week ago, when I click on my
icon for Outlook it immediately went to the install function. Hitting cancel
stopped the process and Outlook never loaded. I finally located my
installation CD and for some reason Outlook is not an option to add when I
insert the CD in the computer. I can add or change the other programs on the
CD (and they all have been working fine). I really need to get to my Outlook.
<g>
I did notice when looking for Outlook in my folders that I still have
Outlook Express installed. Don't know if that matters but I read another site
that all versions of Outlook must be uninstalled before Outlook 2007 will
work properly. It was working fine until this past November.
Any suggestions?
Terrie
