lost underline when I received someone's doc file

[Lillian Lian]

I have one user she send me her doc file to me, but when I get it, it lost
the under line which she have originally from her doc file, I went to see her
from her PC, she opened it to me, it has underline on some parts of paragh,
but when she email to me, I open it, the underline is disappear.

any idea? we both have word 2003 with SP3.

Thanks.

Lillian

 

[Suzanne S. Barnhill]

Did she apply the underline as a font property, or was she using Track
Changes? If the latter, make sure you have markup displayed.

 

[Lillian Lian]

Suzanne,

What is different with font property and track change? I thought normally
when you want to underline, just click the menu bar on the top.

Lillian

 

[Suzanne S. Barnhill]

Well, ordinarily you do. I was just making sure that the underline was not
one indicating an insertion on a marked-up document.

 

[Lillian Lian]

Where is the insertion on a marked-up document?

 

[Suzanne S. Barnhill]

Any text that has been inserted while Track Changes is enabled will by
default be formatted as underlined. If you don't have the "markup"
displayed, you won't see the underlines, nor will you see deleted text and
comments in "balloons" in the margin.

 

[Lillian Lian]

I click view--> markup, still did not see the underline

 

[Suzanne S. Barnhill]

Then it's not markup. Ask the sender to resend the file.

 

[mxk]

I have one user she send me herdocfile to me, but when I get it, it lost
the under line which she have originally from herdocfile, I went to see her
from her PC, she opened it to me, it has underline on some parts of paragh,
but when she email to me, I open it, the underline is disappear.

any idea? we both have word 2003 with SP3.

Thanks.

Lillian

Hi,

Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
It recovers several important Word documents for me and is really
helpful!

Alan