Lotus notes converting Word

[Brad_Doell]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When I attach to email a Word doc that is saved in the old word 2000 - 2007 format and send to an email address that uses enterprise lotus notes, the lotus notes email client attaches the file as jpg's, one for each page, but the jpg's are an icon only.

Any idea what I am doing wrong? Obviiously I would like the recepient to get the Word doc file as it was sent.

 

[John McGhie]

Either way, that's something you are going to have to talk to your Lotus
Notes Administrator about.

Notes is a bit out of date now: I use it at work, and it does do some
strange things.

The icons are not the issue, they only mark where the file is supposed to
be. Your issue is that Notes is blocking the attachment (completely).

Oh: Just one thing: I assume that you are encoding the attachment in MIME
format? If you are using something else, you will potentially get some
troubles. Which email program are you using?

When you talk to the Notes Administrator, DO NOT tell them that the
documents came from a Mac. Simply tell them "the attachments are missing".

Let them work it out. By the time they discover that the documents
originated on a Mac, they will have solved the problem. The issue is that
Notes is attempting to decode the Resource Fork. It's not needed and should
be discarded.

Hope this helps

Correction - I saved the document in the 1997-2004 word format

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Brad_Doell]

Thanks John

The notes administrator also mentioned mime might be the problem - I am new to Mac and Office for Mac - I searched the help file for "mime" but could not find any info.

Would you have a minute to give me some hints on how to ensure an attachment is in mime format?

Already told IT about sending it from a Mac and using Mac Mail - should not have told them this in hindsight, but I will send them the info you gave me.

If you have a chance to get back to me about the mime thing, I would appreciate it - thanks

 

[CyberTaz]

Hi Brad -

If you're using Apple's Mail app it doesn't have a specific setting for
MIME/Base 64. Instead you have to go to Edit> Attachments & make certain
that Windows Friendly Attachments is checked. Alternatively, you can use the
checkbox in the Attachments dialog when you add an attachment... I can't
remember whether that is a global setting or pertains only to the current
attachments for the message you're composing at the time.

That still might not be enough - I suggest zipping the files to be attached
first, then attach the zipped copies.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Phillip Jones, CET]

Taz and others.

Unless he specified *Apple Mail*, I expect you'll find more of Us Mac
Users, something besides mail. More like some form of Mozilla Product.
SeaMonkey/Thunderbird for mail and news and SeaMonkey/FireFox for Web
Browsing

Please add directions if any needed for these products as well.

Hi Brad -

If you're using Apple's Mail app it doesn't have a specific setting for
MIME/Base 64. Instead you have to go to Edit> Attachments& make certain
that Windows Friendly Attachments is checked. Alternatively, you can use the
checkbox in the Attachments dialog when you add an attachment... I can't
remember whether that is a global setting or pertains only to the current
attachments for the message you're composing at the time.

That still might not be enough - I suggest zipping the files to be attached
first, then attach the zipped copies.

Regards | :>)
Bob Jones
[MVP] Office:Mac

--

 

[CyberTaz]

Hi Phillip -

That's what I took "Mac Mail" to mean

Besides, I'm not about to list instructions for every conceivable email
client on the market even if I knew what they all are... Nor do I claim to
know where each one couches the setting or how it might be phrased. If you
have that knowledge & believe it to be pertinent by all means feel free to
post it - but keep in mind that it really isn't a Word, Office or MS issue
in the first place, is it? ;-)

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Phillip Jones]

There are really only two of any consequence anyone will be using.

Apple's Mail
Or some version Mozilla Product and if you use either mail and new on
SeaMonkey or Thunderbird the instructions will apply to of them.

any other mail/news programs have very little following and would be
unlikely to show up here anyway.

So it would basically be for two versions.

Hi Phillip -

That's what I took "Mac Mail" to mean

Besides, I'm not about to list instructions for every conceivable email
client on the market even if I knew what they all are... Nor do I claim to
know where each one couches the setting or how it might be phrased. If you
have that knowledge & believe it to be pertinent by all means feel free to
post it - but keep in mind that it really isn't a Word, Office or MS issue
in the first place, is it? ;-)

Regards |:>)
Bob Jones
[MVP] Office:Mac

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[John McGhie]

Hi Phillip:

Feel free to post such instructions if you have them

However, anyone who has Word, also has Entourage. And that works properly
all over the internet!

Cheers

Taz and others.

Unless he specified *Apple Mail*, I expect you'll find more of Us Mac
Users, something besides mail. More like some form of Mozilla Product.
SeaMonkey/Thunderbird for mail and news and SeaMonkey/FireFox for Web
Browsing

Please add directions if any needed for these products as well.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Brad_Doell]

Hi Bob and others who have helped.

Thank you so much. Sorry for the confusion in my terminology with "Mac Mail". Suffice it to say we were using whatever email client comes with the lastest Mac OS (iMac is one week old)

We have been doing alot of experimenting since. Bob is correct, we sent the same Word doc using Web mail from the local ISP and the document went through flawlessly.

Initially, I thought it had something to do with the Word document itself, but it would appear that I was incorrect.

As far as making it a Windows friendly attachment, that is easy enough, as a button\baloon shows up next to the attachment and one can pick to make it so or not. This has no affect on success however.

So, in closing, I apologize for posting a problem that has nothing to do with the Office for Mac product, although that is what I thought was initially wrong.

Cheers

Brad

 

[Phillip Jones]

I've tried Entourage and to read newsgroups are so complex it almost
takes a Ph.D to figure out how to set up.

So I for got about Entourage. Make that three of any consequence.

IN Mozilla Products when you decide to send a file as an attachment. use
original instructions as Taz. Make sure the extension is attached. per
his instructions.

On all Mozilla product version I use I have the following checked which
seems to help.

Preferences > Mail & Newsgroups > encoding.

for messages contain 8 bit characters use quoted printable Mime encoding.

Also, to make sure the file makes the trip use either Stuffit or Finder
to make a .zip file. and send the zip file.

In most cases this last step is unnecessary; but if you have someone
tell you it didn't work try and see if it helps.

Hi Phillip:

Feel free to post such instructions if you have them

However, anyone who has Word, also has Entourage. And that works properly
all over the internet!

Cheers

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[Phillip Jones]

No problem We are all here to help and if answering a peripheral
question or two helps in the use of your Office product, that's okay as
well.

Hi Bob and others who have helped.

Thank you so much. Sorry for the confusion in my terminology with
"Mac Mail". Suffice it to say we were using whatever email client
comes with the lastest Mac OS (iMac is one week old)

We have been doing alot of experimenting since. Bob is correct, we
sent the same Word doc using Web mail from the local ISP and the
document went through flawlessly.

Initially, I thought it had something to do with the Word document
itself, but it would appear that I was incorrect.

As far as making it a Windows friendly attachment, that is easy
enough, as a button\baloon shows up next to the attachment and one
can pick to make it so or not. This has no affect on success however.


So, in closing, I apologize for posting a problem that has nothing to
do with the Office for Mac product, although that is what I thought
was initially wrong.

Cheers

Brad

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[John McGhie]

No Problemo, Brad:

These problems abound all over the Internet. So many software manufacturers
(IBM, we're looking at YOU!!) could not be bothered understanding the Mac
File Type and Creator Code correctly.

They set them to a default value 20 years ago and haven't thought about them
since.

So now you have browsers and email programs tagging Word files with a very
old combination. Usually this doesn't matter: Word normally ignores the
codes and so does OS X.

Where it can pull us unstuck is if another application hands a file to Word
and says "Here, this is a Word 5.1 file, please open it." At this stage,
Word does not get a vote in the process and neither does OS X, they both
assume the sending application (in this case, Lotus Notes) knows what it is
talking about.

Looking at my Lotus Notes client at work, I see it hasn't been updated since
about 2004, so we may be waiting a while for Big Blue to get its act
together. Sorry about that.

Cheers

Hi Bob and others who have helped.

Thank you so much. Sorry for the confusion in my terminology with "Mac Mail".
Suffice it to say we were using whatever email client comes with the lastest
Mac OS (iMac is one week old)

We have been doing alot of experimenting since. Bob is correct, we sent the
same Word doc using Web mail from the local ISP and the document went through
flawlessly.

Initially, I thought it had something to do with the Word document itself, but
it would appear that I was incorrect.

As far as making it a Windows friendly attachment, that is easy enough, as a
button\baloon shows up next to the attachment and one can pick to make it so
or not. This has no affect on success however.

So, in closing, I apologize for posting a problem that has nothing to do with
the Office for Mac product, although that is what I thought was initially
wrong.

Cheers

Brad

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]