Luther or anyone else! A follow up to the BCM Load Error Thread Be

[Jeff]

As per several other people on here I have been unable to finalize a loading
of the BCM on Outlook 2003 with Vista. I loaded the file, found the same
error messages, loaded the SP4 patch and ran it, only to find the same
problem everyone else did. The patch fails. But unlike the other people I
have a copy of the error message file that no one else seems to find. It is a
long file and I will not attempt to show all of it but the end sums up the
problem (it shows a successful install but a failure upon exiting the
installation program) It is below:

Property(S): ProductToBeRegistered = 1
MSI (s) (848) [02:06:00:497]: Note: 1: 1707
MSI (s) (848) [02:06:00:497]: Product: Microsoft Office Small Business
Connectivity Components -- Installation operation completed successfully.

MSI (s) (848) [02:06:00:498]: Windows Installer installed the product.
Product Name: Microsoft Office Small Business Connectivity Components.
Product Version: 2.0.7024.0. Product Language: 1033. Installation success or
error status: 0.

MSI (s) (848) [02:06:00:500]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (848) [02:06:00:500]: MainEngineThread is returning 0
MSI (s) (84:8C) [02:06:00:501]: RESTART MANAGER: Session closed.
MSI (s) (84:8C) [02:06:00:501]: No System Restore sequence number for this
installation.
=== Logging stopped: 2/11/2008 2:06:00 ===
MSI (c) (14:F0) [02:06:00:503]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:F0) [02:06:00:504]: MainEngineThread is returning 0
=== Verbose logging stopped: 2/11/2008 2:06:00 ===

I hope you or someone else can help me find a fix for this problem

Thanks,

Jeff

 

[Luther]

As per several other people on here I have been unable to finalize a loading
of the BCM on Outlook 2003 with Vista. I loaded the file, found the same
error messages, loaded the SP4 patch and ran it, only to find the same
problem everyone else did. The patch fails. But unlike the other people I
have a copy of the error message file that no one else seems to find. It is a
long file and I will not attempt to show all of it but the end sums up the
problem (it shows a successful install but a failure upon exiting the
installation program) It is below:

Property(S): ProductToBeRegistered = 1
MSI (s) (848) [02:06:00:497]: Note: 1: 1707
MSI (s) (848) [02:06:00:497]: Product: Microsoft Office Small Business
Connectivity Components -- Installation operation completed successfully.

MSI (s) (848) [02:06:00:498]: Windows Installer installed the product.
Product Name: Microsoft Office Small Business Connectivity Components.
Product Version: 2.0.7024.0. Product Language: 1033. Installation success or
error status: 0.

MSI (s) (848) [02:06:00:500]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (848) [02:06:00:500]: MainEngineThread is returning 0
MSI (s) (84:8C) [02:06:00:501]: RESTART MANAGER: Session closed.
MSI (s) (84:8C) [02:06:00:501]: No System Restore sequence number for this
installation.
=== Logging stopped: 2/11/2008  2:06:00 ===
MSI (c) (14:F0) [02:06:00:503]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (14:F0) [02:06:00:504]: MainEngineThread is returning 0
=== Verbose logging stopped: 2/11/2008  2:06:00 ===

I hope you or someone else can help me find a fix for this problem

Thanks,

Jeff

I believe error status zero means no error.

I don't see anything anomolous in these log entries. Generally is
there is an MSI (the Windows installer, which produces these logs)
error is somewhere in the middle and the line(s) won't start with "MSI
(s) (848) [02:06:00:500]: ", because the error messages tend to be
multiline. The error is usually in the middle because MSI will try to
rollback everything its done up to the point it encountered a fatal
error.

There will be several MSI logs because BCM setup installs several
components: Small Business Connectivity; Office Web Controls; Sql
Server; BCM itself. If a component is already installed, setup won't
run the MSI for it. The MSI log for the component that fails ought to
be the most recent log in that folder.

 

[Jeff]

Is there any way to fix or workaround this problem that so many people are
having with BCM? I bought it and have never been able to use it.

Jeff

As per several other people on here I have been unable to finalize a loading
of the BCM on Outlook 2003 with Vista. I loaded the file, found the same
error messages, loaded the SP4 patch and ran it, only to find the same
problem everyone else did. The patch fails. But unlike the other people I
have a copy of the error message file that no one else seems to find. It is a
long file and I will not attempt to show all of it but the end sums up the
problem (it shows a successful install but a failure upon exiting the
installation program) It is below:

Property(S): ProductToBeRegistered = 1
MSI (s) (848) [02:06:00:497]: Note: 1: 1707
MSI (s) (848) [02:06:00:497]: Product: Microsoft Office Small Business
Connectivity Components -- Installation operation completed successfully.

MSI (s) (848) [02:06:00:498]: Windows Installer installed the product.
Product Name: Microsoft Office Small Business Connectivity Components.
Product Version: 2.0.7024.0. Product Language: 1033. Installation success or
error status: 0.

MSI (s) (848) [02:06:00:500]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (848) [02:06:00:500]: MainEngineThread is returning 0
MSI (s) (84:8C) [02:06:00:501]: RESTART MANAGER: Session closed.
MSI (s) (84:8C) [02:06:00:501]: No System Restore sequence number for this
installation.
=== Logging stopped: 2/11/2008 2:06:00 ===
MSI (c) (14:F0) [02:06:00:503]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:F0) [02:06:00:504]: MainEngineThread is returning 0
=== Verbose logging stopped: 2/11/2008 2:06:00 ===

I hope you or someone else can help me find a fix for this problem

Thanks,

Jeff

I believe error status zero means no error.

I don't see anything anomolous in these log entries. Generally is
there is an MSI (the Windows installer, which produces these logs)
error is somewhere in the middle and the line(s) won't start with "MSI
(s) (848) [02:06:00:500]: ", because the error messages tend to be
multiline. The error is usually in the middle because MSI will try to
rollback everything its done up to the point it encountered a fatal
error.

There will be several MSI logs because BCM setup installs several
components: Small Business Connectivity; Office Web Controls; Sql
Server; BCM itself. If a component is already installed, setup won't
run the MSI for it. The MSI log for the component that fails ought to
be the most recent log in that folder.