A
analog
A couple of years back, Microsoft issued a security update for Publisher,
KB894540. Said brilliant bit of code updating had a slight side effect: it
rendered almost every .pub file on our half-dozen machines unreadable. The fix
was to doctor the registry or roll back to the unpatched state, a daunting task
on a dial-up connection due to the necessity to install Office 2000 from scratch
and download all the sequential updates.
What was happening was that the security patch saw any older .pub file as
potentially malicious code, and there was no easy way to prevent that. The
entire experience was a royal PITA!
On February 12, M$ issued a new set of updates for Office that apparently are
aimed at the same malicious code (and some other newer threats as well). On
February 13, the KB article was updated to say there are no known issues with
these patches. Having gone through hell once before, I was hesitant to install
these updates without knowing for certain they would not flag old work product
files as malicious, and render them as unreadable.
I contacted M$, and of course could not get a straight answer. Heck, I could
not even get them to understand the question... I then demanded escalation, and
here is an email I received:
"Hi Syd ,
"This is Yogesh with Microsoft Technical Support.
I am contacting you regarding your case 1058846320.
"I wanted to inform you about the kb articles that you have provided for the
updates of Publisher 2000 that these updates are as security updates of the
application reading the earlier files as malicious.
"I escalated the issue and found some solution that you can try by:
"Re-save the file publisher files again and the install (kb 946255) the updates
which makes the files as new and the updates can be done and the files will not
be treated as malicious.
"Please let me know if the steps we discussed have resolved your issue by
replying to this e-mail, so that I can update your case accordingly. We would be
happy to continue to assist you if necessary."
Is this correct? Has anybody had a problem with these latest updates?
TIA.
Syd
KB894540. Said brilliant bit of code updating had a slight side effect: it
rendered almost every .pub file on our half-dozen machines unreadable. The fix
was to doctor the registry or roll back to the unpatched state, a daunting task
on a dial-up connection due to the necessity to install Office 2000 from scratch
and download all the sequential updates.
What was happening was that the security patch saw any older .pub file as
potentially malicious code, and there was no easy way to prevent that. The
entire experience was a royal PITA!
On February 12, M$ issued a new set of updates for Office that apparently are
aimed at the same malicious code (and some other newer threats as well). On
February 13, the KB article was updated to say there are no known issues with
these patches. Having gone through hell once before, I was hesitant to install
these updates without knowing for certain they would not flag old work product
files as malicious, and render them as unreadable.
I contacted M$, and of course could not get a straight answer. Heck, I could
not even get them to understand the question... I then demanded escalation, and
here is an email I received:
"Hi Syd ,
"This is Yogesh with Microsoft Technical Support.
I am contacting you regarding your case 1058846320.
"I wanted to inform you about the kb articles that you have provided for the
updates of Publisher 2000 that these updates are as security updates of the
application reading the earlier files as malicious.
"I escalated the issue and found some solution that you can try by:
"Re-save the file publisher files again and the install (kb 946255) the updates
which makes the files as new and the updates can be done and the files will not
be treated as malicious.
"Please let me know if the steps we discussed have resolved your issue by
replying to this e-mail, so that I can update your case accordingly. We would be
happy to continue to assist you if necessary."
Is this correct? Has anybody had a problem with these latest updates?
TIA.
Syd