Mac Offfice 2008 sent a private password protected file to Microso

[EricLancer]

I was trying to open a password protected file in Excel 2008 this weekend.
Excel couldn't open the file and when the 'crash reporter" opened it asked if
I wanted to send the file to MS....not knowing that it was actually sending
my entire file, I clicked yes...and off it went. This file had personal
information I don't want shared.

My question is: What will MS do with this file? Will they be able to open
it, and if so, what are their ethical standards/security procedures for
incidents of this type?

Also, just a comment for MS: this seems to be a major variance from past
practice in Office 2004, where information about the file went to MS, not the
whole file.

 

[William Smith [MVP]]

I was trying to open a password protected file in Excel 2008 this weekend.
Excel couldn't open the file and when the 'crash reporter" opened it asked if
I wanted to send the file to MS....not knowing that it was actually sending
my entire file, I clicked yes...and off it went. This file had personal
information I don't want shared.

My question is: What will MS do with this file? Will they be able to open
it, and if so, what are their ethical standards/security procedures for
incidents of this type?

Also, just a comment for MS: this seems to be a major variance from past
practice in Office 2004, where information about the file went to MS, not the
whole file.

To the best of my knowledge, the Microsoft Error Reporter still only
sends information about the problem that caused the crash. It doesn't
send your files.

What's leading you to believe your file was actually sent?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[John McGhie]

Basically, the encryption in .docx is so good they wouldn't be able to open
it without the password in any case.

I have sent confidential information to Microsoft.

Their ethical/privacy standards are MUCH higher than most other
corporations. In fact, in some cases they won't even accept a submission
that contains Personally Identifiable Information

As William says, usually they read only the first few hundred bytes of the
report: that's enough to tell them where the software failed. So usually,
they won't even open the file.

If they try to open the file, they will discover that it is
password-protected and they will not even try to go any further.

Cheers

I was trying to open a password protected file in Excel 2008 this weekend.
Excel couldn't open the file and when the 'crash reporter" opened it asked if
I wanted to send the file to MS....not knowing that it was actually sending
my entire file, I clicked yes...and off it went. This file had personal
information I don't want shared.

My question is: What will MS do with this file? Will they be able to open
it, and if so, what are their ethical standards/security procedures for
incidents of this type?

Also, just a comment for MS: this seems to be a major variance from past
practice in Office 2004, where information about the file went to MS, not the
whole file.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Jim Gordon MVP]

I was trying to open a password protected file in Excel 2008 this weekend.
Excel couldn't open the file and when the 'crash reporter" opened it asked if
I wanted to send the file to MS....not knowing that it was actually sending
my entire file, I clicked yes...and off it went. This file had personal
information I don't want shared.

My question is: What will MS do with this file? Will they be able to open
it, and if so, what are their ethical standards/security procedures for
incidents of this type?

Also, just a comment for MS: this seems to be a major variance from past
practice in Office 2004, where information about the file went to MS, not the
whole file.

Hi,

Here is a description what is collected by the report:
http://www.microsoft.com/products/ceip/en-en/privacypolicy.mspx