MAC Office 2004 and IE print problems

[mkunzler]

All MACs are running OS X - version 10.2.8 with all current updates.
Regrettably, the print problem still occurs. Specifically the symptoms are:
Mac:Word prints okay when using the icon; but fails when using the File menu.
Students tried to print using the icon while in their web browser and it
would not print (also gave the premature close error message). This same
symptom occurred when trying to print using the File menu approach.

 

[Daiya Mitchell]

Is your printer driver specified for OS X 10.2.8? File | Print calls a
dialog that is a combination of the program, the printer driver, and the OS.

 

[mkunzler]

The driver that was installed came right from the HP CD that was in the box.
It was labeled OS X.

 

[Daiya Mitchell]

Check the manufacturer website. If you can't find one for OS X 10.2.8, try
re-installing the printer driver.

It really sounds like a printer driver problem, especially since happening
in two apps--they do randomly glitch out sometimes and require
reinstallation.