Mac Word 2001/Novell File Saving

[SACSJOHN]

Using Mac OS 9.22/MS Word 2001sp1/Prosoft 5.13/5.14 Novell
Client/Novell 6 servers.
When saving a Word 2001sp1 file to a Novell server using the ProSoft
client the "Apple Navigation Services" menu will appear and
intermittenly hard lock the Mac, thus losing file that was being
worked on at the time. Anyone have suggestions???? It appears to be an
issue with the Nav Services save dialog as other apps that do not use
that do not appear to have issue.
Answer from Prosoft support...
"This is a known bug in Apple Navigation Services. It has been
reported to Apple and
unfortunately, only they will be able to solve this problem. We have
contacted Apple
about this and they told us that they do not have any plans to fix the
bug since it is in
OS9."

 

[John McGhie [MVP - Word]]

My only suggestion is have your users work locally and set up their login
scripts to copy their local files to the server.

You can experiment with going to all of the user terminals and turning on
"Always make backup copy" and disabling "Allow Fast Saves" in
Word>Preferences>Save.

It changes the way Word accesses files: but I doubt if it will help.

Cheers


This responds to article <[email protected]>,

Using Mac OS 9.22/MS Word 2001sp1/Prosoft 5.13/5.14 Novell
Client/Novell 6 servers.
When saving a Word 2001sp1 file to a Novell server using the ProSoft
client the "Apple Navigation Services" menu will appear and
intermittenly hard lock the Mac, thus losing file that was being
worked on at the time. Anyone have suggestions???? It appears to be an
issue with the Nav Services save dialog as other apps that do not use
that do not appear to have issue.
Answer from Prosoft support...
"This is a known bug in Apple Navigation Services. It has been
reported to Apple and
unfortunately, only they will be able to solve this problem. We have
contacted Apple
about this and they told us that they do not have any plans to fix the
bug since it is in
OS9."

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]