Mac Word 2004 to PC Word 2003 no images

[fogharty]

I have created a number of documents in Word 2004 with inserted tif
files that are saved with document.
When a coworker opens them in Word 2003, the images no longer show up,
although there is a box for each image, you can "format" the image, it
just doesn't appear.

This is something that happened all of a sudden... they were visible
before. Is there a setting in her preferences that is wrong? Drawing
objects is checked on and Images placeholders is checked off.

She can reinsert the same images, and they show up fine... but what a
pain to have to redo all of them. They still show up on my Mac.

 

[fogharty]

Q1: What Viewing Mode is she in? If the images aren't set to InLine
with Text they will only be displayed in Print Layout, Web Layout or
Reading Layout Views.

I tried all vewing modes. The graphics didn't appear in any of them.
( The images are set to be "In front" of text, but I tried all
different layouts (InLine, Text Square, Tight, etc.) and different
arrangements (Bring to Front etc.)

Q2: How are the docs getting to her - email attachments to an Exchange Server environment?

Shared network server. The severs are all PC based.

Other than that you'll need to supply more detail: How were the tiffs created - what settings?

The tifs were originally .eps files created in Adobe Illustrator, then
exported as tif files. I reopened them in Photoshop and resaved them
as tifs with no compression and usually PC IBM byte order. Neither PC
or Mac formatted tifs appear unless reinserted.


Does *anything* display in the boxes?

What you *can* see was the bounding box (inline) or the open circles
bounding box with the green rotate circle.

How about if she keys Control+F9 to display field codes? More detail on Q2 above if my guess isn't correct.

Control+F9 does nothing.



My guess is that the original image file might be a tad corrupted or
something that is preventing her PC to see it, but it will appear fine
in my Mac.

I've suggested she upgrade to Word 2007 (?) for PC. Other than that...
I don't know.

 

[CyberTaz]

Q1: What Viewing Mode is she in? If the images aren't set to InLine with
Text they will only be displayed in Print Layout, Web Layout or Reading
Layout Views.

Q2: How are the docs getting to her - email attachments to an Exchange
Server environment? That can also account for the problem. If so, zip the
files before sending so the Dark Side's evil henchmen can't hack out their
innards. Also, make sure she's not double-clicking the attachments -
otherwise the images aren't really "there" yet, they're still on the mail
server. Have her save to the HD & open the saved copies.

Other than that you'll need to supply more detail: How were the tiffs
created - what settings? Does *anything* display in the boxes? How about if
she keys Control+F9 to display field codes? More detail on Q2 above if my
guess isn't correct.

 

[CyberTaz]

Okay, that helps a bit

BTW - error on my part - I meant Alt+F9 :-} Try that & see what turns up in
the placeholders.

When you "inserted" the images on the Mac did you actually use Insert>
Picture... or did you paste the images into the doc? Sorry for the
"fundamental" question, but this happens frequently: Pasted images of any
file type get converted to PICT on a Mac or to WMF/EMF on a PC because of
bypassing the graphics filters and neither is compatible on the other
platform... but you sound like you were already aware of that.

 

[fogharty]

Okay, that helps a bit

BTW - error on my part - I meant Alt+F9 :-} Try that & see what turns up in
the placeholders.

I did do "Show field codes" when Control+F9 didn't work. Didn't
work.

When you "inserted" the images on the Mac did you actually use Insert>
Picture... or did you paste the images into the doc? Sorry for the
"fundamental" question, but this happens frequently: Pasted images of any
file type get converted to PICT on a Mac or to WMF/EMF on a PC because of
bypassing the graphics filters and neither is compatible on the other
platform... but you sound like you were already aware of that.

I almost *always* do "Insert>Picture>From File" but I might have
copied and pasted once or twice... gosh knows I'm not perfect. Not
even Word is Perfect. So it is possible that these small tif files
were C&P and not inserted correctly. Some of the icons are in place
already in the template file... would that have something to do with
it? I will reinsert them and see if it makes a difference.

That won't help probably with the existing documents (will it?) but it
will help me with documents created from this point forward.

Is may be just that I'm not used to it, but does Word for PC seem
harder to use (less intuitive) than Word for Mac?

Thanks for you help!

 

[Dave Edwards]

I have a similar problem, but with object printing.

I am sent a Word 2003 document for updating in 2004 for Mac. There is an embedded object that I double click to open a small Excel spreadsheet into which I enter numbers. On opening the spreadsheet, the object is automatically enlarged which throws the right-hand end into the right margin, so that is unprintable.
What is worse, I close the Word document, saving it in 2004 for Mac and then email it as an attachment back to the originator using Mail. They reopen in 2003 for windows, and can see the whole document including the amended object, but when they print it, the object area is blank. If they Preview the document, the numbers in the object are greyed. I dont know if this is the result of emailing the doc back and forwards, or a setting in either of our Words is wrong.

 

[John McGhie]

Hi Dave:

This is a result of bugs that Microsoft won't fix in Word 2004.

The same operation works perfectly in Word 2000 <-> Word 2003, or in Word X
<-> Word 2004.

They just won't walk the hard yards to fix it in Word:Mac <-> PC Word.
Michael Moore, where are you, your nation needs you now...

Cheers

I have a similar problem, but with object printing.

I am sent a Word 2003 document for updating in 2004 for Mac. There is an
embedded object that I double click to open a small Excel spreadsheet into
which I enter numbers. On opening the spreadsheet, the object is automatically
enlarged which throws the right-hand end into the right margin, so that is
unprintable.
What is worse, I close the Word document, saving it in 2004 for Mac and then
email it as an attachment back to the originator using Mail. They reopen in
2003 for windows, and can see the whole document including the amended object,
but when they print it, the object area is blank. If they Preview the
document, the numbers in the object are greyed. I dont know if this is the
result of emailing the doc back and forwards, or a setting in either of our
Words is wrong.

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John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
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