Hi Kathy,
Take a look under Tools/Macro/Macros and see if there is a FileSave or
FileSaveAs macro. If so then this is the source of the problem. If you
select the macro and the Edit command is available then click Edit and
place an 'X' in front of the macro( procedure) name to prevent it from
intercepting the built-in command.
If the Edit command is not available then the macros are stored in a
global template. You can determine which template by modifying the
"Macros in" list. Global templates are located in one of two Startup
folders: Office\Startup or Word Startup.
The Office\Startup folder is located in the Office installation path
and the Word Startup location can be determined by going to
Tools/Options/File Locations. Or you can use Windows Search and search
for the template file name.
Once found then locate the template and move it out of the folder to
prevent it from loading when Word starts.
Regarding your Goldmine menu, if the menu isn't removed once you find
the template containing the macros then go to Tools/Templates and
Add-ins and see if there is a template for Goldmine in the list. If so
it can be removed from the Startup folder using the same steps as I
provided above.
However I suspect the add-in modified your Normal.dot since the
commands are no longer any functional. To rectify, go to
Tools/Customize and with the Customize dialog box open, drag the menu
item off the menu to delete it.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
Kathy said:
All of a sudden whenever I try to use the Save or Save As toolbar
menus or buttons, I get an error msg preceeded by a yellow triangle
that says the Macro cannot be found or has been disabled because of my
security settings. I have checked the settings and they are on
"Medium". Even when it asks me to disable or enable macros, and I
choose enable, I still can't save. These seem to be the only
buttons/actions that are unavailable to me apart from a defunct
Goldmine Menu item that wasn't removed when I de-installed Goldmine.
Any suggestions?
