Macro message

[Dan]

I have a client with Windows XP Pro SP2 who recently upgraded his Office
suite from 2K to 2K3. Since doing this, he gets a Macro error message when
opening Word and Outlook:

an error occurred while accessing online revocation server.

The Macro appears to be in the file PDFMaker.dot - After changing the Macro
security level in Excel to Medium, he can now allow the Macro, but cannot
select the "always trust..." box.

Is there another security setting that I can change? Will I have to contact
PDFMaker?

Thanks,

Dan

 

[Jay Freedman]

I have a client with Windows XP Pro SP2 who recently upgraded his
Office suite from 2K to 2K3. Since doing this, he gets a Macro error
message when opening Word and Outlook:

an error occurred while accessing online revocation server.

The Macro appears to be in the file PDFMaker.dot - After changing the
Macro security level in Excel to Medium, he can now allow the Macro,
but cannot select the "always trust..." box.

Is there another security setting that I can change? Will I have to
contact PDFMaker?

Thanks,

Dan

This is definitely Adobe's problem, not Word's. (PDFMaker is a product of
Adobe.)

I wasn't able to find anything in their KnowledgeBase specifically about
that error message, but this one describes how to configure signature
verification:
http://help.adobe.com/en_US/Acrobat...WS58a04a822e3e50102bd615109794195ff-7d34.html

Although you can probably stop the messages by turning off the "Require That
Certificate Revocation Checking Be Done" setting, that's probably a bad idea
unless your client doesn't care whether the signature needs to be verified.

Any more information you'll have to get from Adobe or in a forum dedicated
to Acrobat.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Dan]

Thanks Jay,

I'll give it a try,

Dan

This is definitely Adobe's problem, not Word's. (PDFMaker is a product of
Adobe.)

I wasn't able to find anything in their KnowledgeBase specifically about
that error message, but this one describes how to configure signature
verification:
http://help.adobe.com/en_US/Acrobat...WS58a04a822e3e50102bd615109794195ff-7d34.html

Although you can probably stop the messages by turning off the "Require That
Certificate Revocation Checking Be Done" setting, that's probably a bad idea
unless your client doesn't care whether the signature needs to be verified.

Any more information you'll have to get from Adobe or in a forum dedicated
to Acrobat.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.