C
CEM
1. new user with WIN XP PRO; have applied all recent updates to MSOFFICE,
i.e. KB830346 Word 2002; KB830350 Excel 2002.
2. using ENSUREDMAIL encryption software.
3. composed MSWORD encrypted test document sent it and afterwards received
MSWORD warning "...macos either expired or revoked signature, and since you
are running HIGH security, these macros will be disabled".
4. I was informed next day, my test msg was 'not encrypted' and was 'open'
at its destination, NOT THE desired result.
5. Are there settings to be made in WORD and EXCEL for it to work w/3rd
party encryption software, any info on WHY or HOW TO FIX is needed.
6. Please be specific where to make changes and how to get there as I am new
user w/WORD and EXCEL.
7. I also sent email many days ago to EnsuredMail but no reply yet.
i.e. KB830346 Word 2002; KB830350 Excel 2002.
2. using ENSUREDMAIL encryption software.
3. composed MSWORD encrypted test document sent it and afterwards received
MSWORD warning "...macos either expired or revoked signature, and since you
are running HIGH security, these macros will be disabled".
4. I was informed next day, my test msg was 'not encrypted' and was 'open'
at its destination, NOT THE desired result.
5. Are there settings to be made in WORD and EXCEL for it to work w/3rd
party encryption software, any info on WHY or HOW TO FIX is needed.
6. Please be specific where to make changes and how to get there as I am new
user w/WORD and EXCEL.
7. I also sent email many days ago to EnsuredMail but no reply yet.