Macros disappear

[Paul B]

Using word 2003 SP2,

When I put in a macro, type it in or record it, I can use it as long as I
don't close word, but if I close word and open it back up the macros are not
there.

Security setting is set to medium, macros are being stored in all documents
(nomal.dot).

I have never seen this before, this is a new computer, I can use macros in
Excel with no problems.

Any ideas on why this is happing and what to do to fix it?



Thanks

Paul

 

[zSplash]

Any chance the normal.dot is read-only? (Just a thought...)

 

[Paul B]

zSplash,
This is on my computer at work, how would I check it? I would have thought
that if word was read only Excel would be also, but maybe not, will check it
out at work tomorrow.

 

[garfield-n-odie [MVP]]

Is Adobe Acrobat 7.0 installed on the computer? If yes, then the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents Word from
automatically saving changes to the normal.dot template (which is where
macros and toolbar customizations are stored). See
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331259 for
several solutions to the problem.

 

[Paul B]

garfield-n-odie , I do have Adobe install on the computer, not sure what
version, thanks for the info, will check it out tomorrow.
Paul

 

[Paul B]

garfield-n-odie, the save all worked for me, will have to see if I can get
the IT dept. to upgrade Adobe.

Thanks Paul

 

[zSplash]

Sounds like you've probably solved your initial problem with
garfield-n-odie's help.

But, to answer your question, to discover if the normal.dot is read-only:
go to the normal.dot file, right-click on the file, go to Properties, and
see if the read-only property is checked. (The normal.dot file is probably
located where Tools | Options | File Locations indicates templates are kept.
If not there, do a search for normal.dot)

st.