mail access temp. suspended

K

Ken

My boss is having her e-mails blocked. SBC is telling
her that it's a problem with the anti-virus software
(Norton.) When we disable the virus software, the e-
mails go. I have the same updates she has, and it
appears the same settings, and I am not having any
trouble. The only difference between us is that my
Norton Systmworks version is 2003, hers is 2002. The
message she gets is "### 4.7.7 Mail access temporarily
suspended for ##.##.###.###**BCMI**pimout5" Any
suggestions? Thanks!
 
B

Brian Tillman

Ken said:
My boss is having her e-mails blocked. SBC is telling
her that it's a problem with the anti-virus software
(Norton.) When we disable the virus software, the e-
mails go.
Click to expand...

Disable the email integration for the antivirus program, leaving the other
features of it alone. You do not need to scan outgoing messages for
viruses. It's a colossal waste of time.
 

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