Mail Being Moved To Local Drive When Using VPN To Connect To Netwo

[Paul]

I have an end user who is using Outlook 2003 at home and connecting to our
LAN using a VPN. When Outlook is started and connected to our business LAN
through the VPN all of her mail is moved from our Exchange server to her
local machine. I do not have the PC joined to our domain and believe this may
be what is causing the problem.

Anyone have any information on this? I can join the PC to the business
domain if necessary, I'd appreciate any hely someone have on this.

Thanks,

Paul

 

[Dave K.]

Since the computer is not part of the domain, email is being delivered to a
personal folder on the users computer. when the mail is delivered to a
personal folder, it removes it from the mail server.

You can either add this users computer to the domain and deal with all the
inherit risks or you could show the user how to access their email through
Outlook WEb Access of through a terminal session. In either instance, the
email will be left on your mail server.

Hope this helps,
Dave

 

[Roady [MVP]]

This is because the user has the default delivery location set to a
pst-file. Set it to the Exchange mailbox instead. If there are additional
personal accounts configured this could cause the personal mail to be
delivered to the Exchange mailbox as well. You can prevent this by using
rules but I would recommend creating a separate mail profile for the
Exchange account instead.

For instruction on how to create a mail profile see;
http://www.howto-outlook.com/faq/newprofile.htm

FWIW; Outlook 2007 has better account management which wouldn't require
setting rules or creating a separate profile.

 

[Roady [MVP]]

VERY bad idea. There is no need to join a home computer to the domain like
that. In most cases this is also impossible since home users use Windows XP
Home/MCE or Windows Vista Home Basic/Premium which doesn't support domains.



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[Paul]

Thanks for the info Dave..............

Regards,

Paul

 

[Brian Tillman]

You can either add this users computer to the domain and deal with
all the inherit risks or you could show the user how to access their
email through Outlook WEb Access of through a terminal session. In
either instance, the email will be left on your mail server.

Ther's another choice: simply define a mail profile containing an Exchange
account. My home PC isn't in the company's domain and I can access the
Exchange server with an Exchange account through a VPN just fine.