mail disappears

[deco]

I tested my email address and sent a letter to myself. As soon as it arives
into my inbox it disappears and goes into my deleted mail box. The address is
in my safe senders list and is not in my blocked senders list. Solutions?

 

[Brian Tillman]

I tested my email address and sent a letter to myself. As soon as it
arives into my inbox it disappears and goes into my deleted mail box.
The address is in my safe senders list and is not in my blocked
senders list. Solutions?

Outlook version? Type of account? Add-ins?