Mail Folders Missing after OE 6 Upgrade

C

Chuck Mueller

A new install of an antivirus pgm apparently reqd an
upgrade of IE and/or OE to the newer version 6 on this PC.
After the upgrade the user found all of her OE mail
folders were missing and only the contacts list had been
migrated with the upgrade. Is this a common occurance? OE
cant properly migrate all the earlier versions mail
folders and data? I was able to recover the data by using
the "Import msgs. from OE 4" feature, but was surprised at
the incomplete nature of this upgrade. According to the
individual that did the pgm install there was never any
request or notification of any upgrades being reqd. which
made the end result even more elusive to troubleshoot.
Will appreciate any input. Thanks. C. Mueller
(e-mail address removed)
 

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