Mail from whitelisted domain still considered spam

J

john7

Hi,


I receive mail from certain companies I consider not being spam.
Therefore I added their @domain.suffix to the Outlook whitelist.
Nevertheless, Outlook still considers mails coming from some of these
domain to be spam and moves it to the unsolicited email folder.

I checked all settings but found no clue.

I expect Outlook to let email coming from whitelisted sources
to pass the filter even if their mails have spam characteristics
(that's what whitelists are for).

This looks like a filter order processing issue.

How can this be resolved ?



Kind regards,
John7

Btw: I noticed one @domain name has 2 dots like in:
@subdomain.domain.com
 

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