Mail items are missed when manually archiving items in Outlook 200

T

tjatkinson

I have an issue whereby when performing a manual archive of a mailbox
(including items marked as 'do not archive') the archive process will
seemingly check through all the folders in the tree, but will miss mail items
in one folder. I can see Outlook checking this particular folder, but fails
to archive the contents.

My selection is to archive mail older than 31/02/05, and the mail I want to
archive is dated from 2004 and hasn't been accessed or moved since then so I
see no problem there.

Has anyone got any ideas?
 
V

Vince Averello [MVP-Outlook]

First thing I'd double check is the archive settings on that particular
folder. I've found the 'do not archive' setting on some folders even when I
didn't set it (or at least I didn't think I did)
 
T

tjatkinson

Thank you for the response but shouldn't the setting 'include items marked as
"do not archive"' ignore individual folder settings and perform a complete
archive of all mail?
 
A

Arell12

I had the same problem, but after reading a few other posts I found this
helpful. If you open the email that is not being archived and check the
properties of it, check the modified date. If this date is more recent than
the date that you are trying to archive then it wont archive. I had some
Mail that wasnt archiving and it was about a week older than my archive date,
but after checking the modified date I found the modified date was more
recent than the archive date that I set. I kind awish that it would archive
based on the received date.
 
T

tjatkinson

Thank you Arell12, this solved the problem.

The modified date was 3 months ago, the selection was 6 months and older.
The reason was found to be due to an exchange server migration.

Cheers!
 
O

oolongjen

Hi,

I had the same problem with manual archiving. I checked the modified date
of the items not been archived is older than the date that I set to archive.
Please help.
 

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